At a Glance
- Tasks: Provide support for business applications and help improve processes.
- Company: Join a growing team in a supportive and dynamic environment.
- Benefits: Competitive salary of £30,000 and opportunities for professional growth.
- Other info: Great chance to learn and develop your skills in a collaborative setting.
- Why this job: Kickstart your career with hands-on experience and mentorship.
- Qualifications: Some experience in application support or IT roles is preferred.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a proactive and enthusiastic Application Support Analyst to join our growing team. This is an excellent role for someone early in their career who wants to develop both technical application support skills and core business analysis capabilities. You will work closely with internal teams and key stakeholders to ensure our business applications run smoothly, while also helping to shape improvements and optimise processes. ERP experience would be an advantage but is not essential; we’re more interested in someone with the curiosity, drive, and willingness to learn. This is a role where you will be supported, mentored, and given the opportunity to grow.
Key Responsibilities
- Provide first- and second-line support for core business applications, investigating and resolving issues in a timely manner.
- Act as a bridge between technical teams and end users, translating requirements, troubleshooting problems, and offering guidance.
- Assist in analysing business processes and helping to identify opportunities for improvement.
- Participate in small change initiatives, system enhancements, and testing activities.
- Produce clear documentation including user guides, process notes, and support materials.
- Monitor application performance, log and track incidents, and escalate issues where necessary.
- Support upcoming projects, migrations, and system developments as required.
- Build an understanding of key business functions and how applications support them.
Skills & Experience
- Some experience in an application support, service desk, IT support, or junior business analyst role (commercial or placement/internship).
- Strong problem-solving ability and a logical approach to troubleshooting.
- Good communication skills and confidence working with users at all levels.
- A willingness to learn new systems and processes.
- Ability to manage workload, prioritise tasks, and follow issues through to resolution.
- Basic understanding of SQL, data structures, or ERP/CRM systems (advantageous but not essential).
Benefits / Compensation
Salary: £30,000
If this sounds like your next role, click APPLY.
Application Support Analyst in Nottingham employer: Oliver James
Join a dynamic and supportive team as an Application Support Analyst, where your growth is our priority. We offer a collaborative work culture that encourages curiosity and continuous learning, alongside competitive benefits and a clear path for career advancement. Located in a vibrant area, you'll have the opportunity to engage with diverse teams and contribute to meaningful projects that enhance our business applications.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to application support. Think about how you’d troubleshoot issues or improve processes, and be ready to share your thoughts!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let your curiosity and willingness to learn shine through. They want to see that you’re eager to grow and contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Application Support Analyst in Nottingham
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for application support shine through in your written application. We want to see your curiosity and drive, so don’t hold back on expressing why you’re excited about this role!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experiences and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication is easy to understand and free of jargon.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Oliver James
✨Know Your Applications
Before the interview, take some time to familiarise yourself with common business applications and their functionalities. This will help you speak confidently about how you can support them and show your enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your logical approach to troubleshooting.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since you'll be acting as a bridge between technical teams and end users, being able to communicate effectively is key. Consider doing mock interviews with friends to refine your communication style.
✨Express Your Willingness to Learn
Make sure to convey your curiosity and eagerness to learn new systems and processes during the interview. Highlight any relevant coursework or self-study you've done, and express how you plan to continue developing your skills in this role.
