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- Tasks: Lead customer solutions and ensure compliance across various financial products.
- Company: Dynamic financial services firm with a focus on innovation.
- Benefits: Competitive daily rate, flexible working, and opportunities for professional growth.
- Other info: Hybrid work model with a vibrant team culture.
- Why this job: Make a real difference in customer experience while working on exciting financial solutions.
- Qualifications: Experience in financial services and strong problem-solving skills.
Duration: 3-6 months
Rate/Salary: £500-700 per day Outside IR35 (subject to experience)
Location: London/home based (3 days on-site in London office per week plus 2 days home working)
The Role: The Solution Owner will have accountability for solutions/products (current accounts, overdrafts, deposit accounts, loans and in the future cards) across customer, regulatory and commercial outcomes.
- Work with the existing team to provide expertise
- Maintain/build momentum on certain Risk, Compliance & Regulatory priorities
- Support work underway on current accounts and overdrafts with the possibility of support for deposit accounts
- Work with the team to review current
Customer Solutions Owner employer: Oliver James
Contact Detail:
Oliver James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Owner
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Solutions Owner role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their current accounts, overdrafts, and loans inside out. This way, when you chat with them, you can show off your expertise and how you can help drive their solutions forward.
✨Tip Number 3
Don’t just wait for job postings to pop up! Be proactive and reach out directly to companies you’re interested in. Express your enthusiasm for the Customer Solutions Owner role and see if they have any upcoming opportunities that might not be advertised yet.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that perfect role. Plus, applying directly shows your commitment and makes it easier for us to connect with you about potential opportunities.
We think you need these skills to ace Customer Solutions Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Solutions Owner role. Highlight relevant experience with solutions/products, especially in areas like current accounts and loans. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your expertise in Risk, Compliance & Regulatory priorities and how you can contribute to our team at StudySmarter.
Showcase Your Teamwork Skills: Since this role involves working closely with a team, make sure to highlight your teamwork skills in your application. Share examples of how you've collaborated successfully in the past, as we value a strong team dynamic here at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Oliver James
✨Know Your Solutions Inside Out
As a Customer Solutions Owner, you'll need to demonstrate a solid understanding of the products you'll be managing. Brush up on current accounts, overdrafts, and loans, and be ready to discuss how you can enhance customer experience while meeting regulatory requirements.
✨Showcase Your Teamwork Skills
This role involves working closely with an existing team, so highlight your collaborative experiences. Prepare examples of how you've successfully worked in teams to achieve common goals, especially in areas related to risk, compliance, and regulatory priorities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in previous roles related to customer solutions and how you navigated them. Be ready to explain your thought process and the outcomes.
✨Demonstrate Your Adaptability
With the role being dynamic and involving both on-site and remote work, show that you're flexible and can thrive in different environments. Share experiences where you've adapted to change or taken initiative in evolving situations, particularly in customer-focused projects.