Bulk Purchase Annuity (BPA) Operations: Senior Pensions Administrator
The Opportunity
Our BPA Operations team is expanding, and we're looking for an experienced pensions professional to help deliver first-class administration for policyholders and members of defined benefit schemes.
What You'll Be Doing
- Taking ownership of the day-to-day administration of BPA policies and defined benefit schemes, making sure all work is accurate, timely and aligned with legislation, benefit specifications and internal policy
- Supporting policyholders with clear, proactive and personalised service including those in vulnerable circumstances in line with FCA Consumer Duty
- Managing policyholder and member activity including maintaining records and safeguarding data integrity to handling queries and processing retirement, transfer and bereavement quotations and settlements
- Preparing newly on boarded schemes for go-live, including buy-in shadow administration, payroll processing, data cleansing and the move to buy-out
- Carrying out quality assurance checks, tracking service levels and coaching and supporting colleagues
- Contributing to reporting, reconciliations, governance, projects and ongoing process improvement
What You’ll Bring
- Pensions administration experience, ideally in defined benefit or BPA environments (defined contribution exposure is also welcome)
- Solid understanding of pensions administration, including Guaranteed Minimum Pensions, and the relevant legislative and regulatory landscape
- Confidence with administration systems and Microsoft Excel, alongside good analytical, problem solving and decision making skills
- Excellent organisation and prioritisation skills
- Strong communication skills and the ability to build good working relationships with policyholders, trustees, colleagues and external suppliers
- A pensions administration qualification and knowledge of Irish pensions law would be a bonus, but aren't essential
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Senior Pensions Administrator – BPA Provider in Manchester employer: Oliver James Group
As a leading player in the insurance sector, our client offers a dynamic work environment that fosters professional growth and development. Employees benefit from a comprehensive range of perks, including competitive salaries, robust training programmes, and a strong emphasis on work-life balance. The collaborative culture encourages innovation and allows team members to make meaningful contributions to the company's success.
