Oliver James Group is seeking an IT Support Lead in London with hybrid working arrangements. The role focuses on overseeing the IT support function, ensuring effective service delivery, and driving improvements across operations and stakeholder engagement.
You will manage escalations, performance metrics and collaboration with technical teams to support new systems. The ideal candidate has strong ITIL expertise, service desk leadership experience and a track record of working with audits and
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IT Support Lead – Service Excellence & Compliance (Hybrid) in London employer: Oliver James Group
As a leading player in the insurance sector, our client offers a dynamic work environment that fosters professional growth and development. Employees benefit from a comprehensive range of perks, including competitive salaries, robust training programmes, and a strong emphasis on work-life balance. The collaborative culture encourages innovation and allows team members to make meaningful contributions to the company's success.
