Oliver James Group is recruiting for an IT Support Lead in London, offering hybrid working with three days in the office. The role focuses on leading IT service delivery, managing escalations, and driving service improvements across the IT support function.
You will oversee operations, manage stakeholder expectations, and coordinate with third-party providers while ensuring IT controls and compliance requirements are met.
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IT Support Lead: Service Delivery & ITIL Leader (Hybrid, London) employer: Oliver James Group
As a leading player in the insurance sector, our client offers a dynamic work environment that fosters professional growth and development. Employees benefit from a comprehensive range of perks, including competitive salaries, robust training programmes, and a strong emphasis on work-life balance. The collaborative culture encourages innovation and allows team members to make meaningful contributions to the company's success.