Oliver James Group is recruiting an experienced IT Support Lead in London to oversee service delivery across the IT support function and drive improvements. The role blends IT operations, service management and stakeholder engagement to ensure effective support and manage escalations.
You will work with third‑party providers, support IT controls and audits, and partner with technical teams to ensure new systems are well supported.
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IT Support Lead: Service Delivery & Improvements (Hybrid) in City of London employer: Oliver James Group
As a leading player in the insurance sector, our client offers a dynamic work environment that fosters professional growth and development. Employees benefit from a comprehensive range of perks, including competitive salaries, robust training programmes, and a strong emphasis on work-life balance. The collaborative culture encourages innovation and allows team members to make meaningful contributions to the company's success.
