Business Transformation Analyst
Insurance | City of London | Hybrid
We are working on behalf of a leading global insurance organisation to appoint a Business Transformation Analyst into their UK Change & Transformation function.
This is a great opportunity for an experienced Business Analyst with a strong insurance background to work on meaningful business change across a range of operational and commercial areas, including Underwriting, Claims and wider Insurance Operations.
The role is particularly suited to someone who enjoys going beyond traditional requirements gathering - someone who can understand a business problem, challenge existing ways of working, identify opportunities for improvement and help drive change through to implementation.
The opportunity
- Analyse end-to-end processes, operating models and customer journeys
- Identify inefficiencies, risks and opportunities for improvement
- Translate complex business problems into practical solutions and recommendations
- Facilitate workshops and engage stakeholders across business and technology
- Support transformation initiatives from discovery through to implementation
- Use data and analysis to identify trends, root causes and opportunities
- Contribute to process redesign, business readiness and operating model change
- Identify opportunities for automation, digitalisation and AI-enabled improvements
- Support UAT, implementation and benefits realisation
What we're looking for
- Essential: experience within the insurance industry
- Strong experience delivering business change / transformation, rather than purely technical BA work
- Commercial insurance experience across areas such as Underwriting, Claims, Pricing, Operations, Distribution or Delegated Authority
- Strong stakeholder management and workshop facilitation skills
- Experience with process mapping, requirements analysis and business process improvement
- Comfortable using data to support analysis and decision making
- Exposure to tools such as Power BI, Tableau, SQL, Miro or similar would be beneficial
- A curious, commercially minded approach with the confidence to challenge existing processes and ways of working
Location: City of London
Working pattern: Hybrid - 2/3 days per week in the office
This is an excellent opportunity for an insurance BA looking to join a well-established global organisation and work on genuine business transformation, rather than simply supporting incremental change.
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Business Transformation Analyst employer: Oliver James Group
As a leading player in the insurance sector, our client offers a dynamic work environment that fosters professional growth and development. Employees benefit from a comprehensive range of perks, including competitive salaries, robust training programmes, and a strong emphasis on work-life balance. The collaborative culture encourages innovation and allows team members to make meaningful contributions to the company's success.
