At a Glance
- Tasks: Create clear documentation for complex data products and collaborate with tech teams.
- Company: Join a dynamic financial services tech team in Milton Keynes.
- Benefits: Competitive daily rate, flexible work arrangements, and a chance to shape documentation processes.
- Other info: 4-month contract with opportunities for growth in a collaborative environment.
- Why this job: Make complex tech accessible and impactful for diverse audiences.
- Qualifications: Strong writing skills and experience with technical documentation.
We're looking for a Technical Author to join a financial services technology team, focused on producing clear, accurate documentation for complex API and SFTP-based data products.
The Role
You'll take ownership of documentation for a data integration platform, working closely with product owners, QA, and developers to translate complex technical detail into clear, structured content for both technical and non-technical audiences. This is a hands-on role covering everything from functional specifications through to release notes and FAQs, with the scope to also shape how documentation is created and maintained going forward.
What You'll Do
- Review existing functional specifications (API & SFTP) to identify gaps and ambiguity
- Work with the Data Quality team to translate identified trends into clear, closed-gap documentation
- Establish standardised naming conventions and terminology
- Produce updated functional specifications for a data platform
- Create supporting documentation for customers and internal stakeholders - release notes, FAQs, and related materials
- Plan documentation structure, information architecture, and navigation flows
- Edit and maintain consistency of tone, style, formatting, and terminology across all outputs
What You'll Bring
- Strong technical writing, editing, and communication skills, with the ability to make complex topics accessible
- Proven experience producing documentation for software, APIs, cloud, or similar technical products
- Comfortable working within Agile/iterative delivery environments and cross-functional teams
- Working knowledge of Markdown editors (VS Code, Obsidian), documentation generators (Sphinx, Docusaurus), and Git/GitHub
- Experience with Mulesoft/Anypoint products is a strong advantage
- Diagramming experience (e.g. Visio) useful for supporting content
- Understanding of UX writing, content design, or information architecture is desirable
Bonus Points
- Experience building style guides, reusable documentation templates, or a central technical glossary
Technical Author employer: Oliver James Careers
Join a forward-thinking organisation in London that prioritises innovation and employee development. As a Service Design and Transition Lead, you'll benefit from a collaborative work culture that values your expertise while offering competitive rates and flexible onsite arrangements. With a focus on meaningful projects and opportunities for professional growth, this role is perfect for those looking to make a significant impact in a dynamic environment.
