Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support D365 Business Central, troubleshoot issues, and assist with system upgrades.
- Company: Join a global leader enhancing their ERP infrastructure for better efficiency.
- Benefits: Enjoy hybrid working in London and a competitive salary of up to £40K.
- Why this job: Be part of a high-performing team and contribute to exciting ERP developments.
- Qualifications: 2+ years experience with D365 Business Central or Dynamics NAV required.
- Other info: Ideal for those with strong communication skills and an analytical mindset.
The predicted salary is between 28800 - 48000 £ per year.
Our client is a global leader in their space investing heavily in its D365 Business Central system to streamline operations and enhance efficiencies. With a strong presence across multiple markets, this organisation is committed to optimising its ERP infrastructure, ensuring seamless financial, stock management, and retail processes. This is an exciting opportunity to join a high-performing team and contribute to the evolution of their ERP ecosystem.
The Business Central ERP Support Analyst will play a key role in providing technical support, troubleshooting, and system administration for D365 Business Central. The role involves working on system upgrades, service improvements, and supporting the transition from Dynamics NAV to Business Central.
Key Responsibilities:- Provide 1st and 2nd line support for D365 Business Central.
- Troubleshoot system errors, data inconsistencies, and workflow issues.
- Assist with system enhancements, upgrades, and migration from Dynamics NAV.
- Train users and create supporting documentation.
- Work with internal teams and external partners to streamline ERP processes.
- 2+ years' experience supporting D365 Business Central or Dynamics NAV.
- Strong ERP administration, troubleshooting, and support skills.
- Knowledge of finance, stock control, and retail operations.
- Analytical mindset with problem-solving abilities.
- Strong communication skills for non-technical users.
- Experience with SQL, Power BI, or integration tools is a plus.
This role is hybrid working in London, so please only apply if you're happy to go into the office.
NAV/BC Application Support Consultant employer: Oliver James Associates Ltd.
Contact Detail:
Oliver James Associates Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NAV/BC Application Support Consultant
✨Tip Number 1
Familiarise yourself with D365 Business Central and Dynamics NAV. Understanding the nuances of these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your troubleshooting skills. Be prepared to discuss specific examples of how you've resolved issues in previous roles, as this will showcase your problem-solving abilities.
✨Tip Number 3
Network with professionals in the ERP space. Engaging with others who work with D365 or Dynamics NAV can provide insights and potentially lead to referrals within the company.
✨Tip Number 4
Prepare to discuss your experience with SQL and Power BI. Highlighting your technical skills in these areas can set you apart from other candidates and show your ability to handle data effectively.
We think you need these skills to ace NAV/BC Application Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with D365 Business Central or Dynamics NAV. Emphasise your troubleshooting skills and any relevant projects you've worked on that demonstrate your ability to support ERP systems.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that relate to the key responsibilities, such as providing 1st and 2nd line support or assisting with system enhancements.
Showcase Relevant Skills: Clearly outline your technical skills, especially in ERP administration, SQL, and Power BI. Provide examples of how you've used these skills to solve problems or improve processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a support consultant role.
How to prepare for a job interview at Oliver James Associates Ltd.
✨Showcase Your Technical Skills
Make sure to highlight your experience with D365 Business Central and Dynamics NAV during the interview. Be prepared to discuss specific examples of how you've provided support, resolved issues, or contributed to system upgrades in your previous roles.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you've successfully troubleshot system errors or data inconsistencies. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly illustrate your analytical mindset.
✨Communicate Effectively with Non-Technical Users
Since the role involves training users, practice explaining complex technical concepts in simple terms. This will show your ability to communicate effectively with non-technical stakeholders, which is crucial for this position.
✨Familiarise Yourself with ERP Processes
Research the company's ERP ecosystem and understand their financial, stock management, and retail processes. Being knowledgeable about their operations will demonstrate your genuine interest in the role and help you ask insightful questions during the interview.
