Team Member (40 hours)

Team Member (40 hours)

London Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
  • Company: Oliver Bonas is a vibrant brand focused on creativity, teamwork, and kindness.
  • Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
  • Why this job: Be part of a fun, inclusive culture that values your contributions and growth.
  • Qualifications: Great people skills, positivity, and a willingness to learn are essential.
  • Other info: We welcome diverse applicants and are committed to equity and inclusion.

The predicted salary is between 24000 - 36000 Β£ per year.

We have an amazing opportunity to join Team OB as a Team Member.OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.A bit about us …At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.Having fun is key, and a playful and positive approach creates an optimistic environment. We don\’t take ourselves too seriously, but we are serious about what we do.Our team knows their stuff. They\’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.More about the role …OB Team Members will:

  • Provide a great experience to every customer.
  • Maintain excellent product knowledge.
  • Have strong, consistent communication with the team.
  • Participate in all training opportunities provided and contribute positively to team sessions.
  • Embrace ownership of tasks, setting a good example for the rest of the team.
  • Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
  • Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
  • Support other stores where needed.
  • Have an awareness of the store\’s sales targets and its current performance versus like-for-like/target/company figures.
  • Be aware of store and company product best-sellers to support sales growth.

    Great people skills.

  • Excellent customer service.
  • Organisation skills and multi-tasking ability.
  • Positivity, vibrancy and ready to take on anything.
  • Someone who\’s kind, helpful and considerate towards customers and team members alike.
  • Resourcefulness and someone who\’s looking for opportunities to learn more.

    Equality, Diversity & Inclusion at OB:At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity

  • Oliver Bonas

    Bonas Benefits:

  • Generous employee discount up to 60% off all OB products
  • Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
  • Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
  • Annual discretionary profit related bonus scheme
  • Auto-enrolment into our pension plan
  • Refer a Friend incentive
  • Enhanced maternity, paternity, adoption and shared parental leave
  • Equity, Diversity and Inclusivity Voice network and EDI team
  • Mental Health First Aider support
  • Education and support through 360L eLearning platform
  • Free refreshments and treats in store

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Team Member (40 hours) employer: Oliver Bonas

At Oliver Bonas, we pride ourselves on being an exceptional employer that values collaboration, creativity, and kindness. Our vibrant work culture encourages personal growth through various training opportunities and a supportive environment, ensuring every team member feels valued and included. With generous benefits such as up to 60% employee discount, flexible holidays, and a commitment to mental health support, joining Team OB means being part of a community that truly cares about your well-being and success.
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Contact Detail:

Oliver Bonas Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Team Member (40 hours)

✨Tip Number 1

Show your enthusiasm for teamwork and collaboration during any interactions. OB values a positive and playful approach, so be sure to express your excitement about working with others and contributing to a fun environment.

✨Tip Number 2

Familiarise yourself with OB's product range and best-sellers before your interview. This will not only demonstrate your commitment to providing excellent customer service but also show that you are proactive and resourceful.

✨Tip Number 3

Be prepared to discuss how you handle challenges and maintain a positive attitude in difficult situations. OB looks for individuals who can embrace ownership of tasks while being kind and considerate towards both customers and team members.

✨Tip Number 4

Highlight any previous experience in retail or customer service where you successfully contributed to a team. Sharing specific examples of how you’ve supported colleagues or improved customer experiences will resonate well with the hiring team.

We think you need these skills to ace Team Member (40 hours)

Excellent Customer Service
Strong Communication Skills
Teamwork and Collaboration
Product Knowledge
Organisation Skills
Multi-tasking Ability
Positivity and Vibrancy
Resourcefulness
Adaptability to Change
Attention to Detail
Problem-Solving Skills
Commitment to Equality, Diversity & Inclusion
Ability to Work Under Pressure
Time Management

Some tips for your application 🫑

Understand the Company Culture: Familiarise yourself with Oliver Bonas' values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.

Highlight Relevant Skills: Emphasise your people skills, customer service experience, and ability to work in a team. Use specific examples from your past experiences that demonstrate these qualities.

Show Enthusiasm for Learning: Mention your willingness to participate in training opportunities and your eagerness to learn more about the products and services offered by Oliver Bonas.

Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Team Member role. Address how you can contribute to maintaining excellent product knowledge and supporting sales growth.

How to prepare for a job interview at Oliver Bonas

✨Show Your People Skills

As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your experience in providing excellent customer service and your ability to communicate effectively with others during the interview.

✨Emphasise Teamwork

Oliver Bonas values collaboration and teamwork. Be prepared to discuss examples of how you've worked successfully in a team environment, showcasing your ability to support and uplift your colleagues.

✨Demonstrate Positivity and Resourcefulness

The company appreciates a positive attitude and resourcefulness. Share instances where you've approached challenges with a can-do mindset and how you’ve contributed to creating a fun and optimistic atmosphere.

✨Know the Brand and Its Values

Familiarise yourself with Oliver Bonas' values of 'Work Hard, Play Hard & Be Kind'. During the interview, express how these values resonate with you and how you can embody them as a Team Member.

Team Member (40 hours)
Oliver Bonas
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  • Team Member (40 hours)

    London
    Full-Time
    24000 - 36000 Β£ / year (est.)

    Application deadline: 2027-08-26

  • O

    Oliver Bonas

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