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- Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
- Company: Oliver Bonas is a vibrant retailer known for its fun culture and commitment to kindness.
- Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
- Why this job: Be part of a playful team that values creativity, collaboration, and personal growth.
- Qualifications: Looking for positive, organised individuals who love helping others and learning.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
We have an amazing opportunity to join Team OB as a Team Member.
Shifts for this position are as follows:
Thursday 13:00-19:30
Friday 11:00-17:30
Sunday 9:30-18:30
OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.
In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.
A bit about us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role …
OB Team Members will:
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through 360L eLearning platform
- Free refreshments and treats in store
- An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022
What we look for:
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity
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Team Member (20 Hours) employer: Oliver Bonas
Contact Detail:
Oliver Bonas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member (20 Hours)
✨Tip Number 1
Familiarise yourself with Oliver Bonas' values of 'Work Hard, Play Hard & Be Kind'. During your interactions, whether in interviews or networking, highlight how you embody these values and can contribute to a positive team environment.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent experiences in previous roles. This will demonstrate your ability to align with OB's focus on customer satisfaction.
✨Tip Number 3
Research the latest trends and best-sellers at Oliver Bonas. Being knowledgeable about their products will not only impress during interviews but also show your genuine interest in the brand.
✨Tip Number 4
Emphasise your teamwork and communication skills. Prepare to discuss how you've successfully collaborated with others in past roles, as this is crucial for maintaining the supportive atmosphere at OB.
We think you need these skills to ace Team Member (20 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Oliver Bonas is looking for in a Team Member. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects your experience and skills that align with the role. Emphasise your customer service experience, teamwork abilities, and any relevant retail experience.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your values align with those of Oliver Bonas, particularly their focus on kindness and collaboration.
Showcase Your Availability: Clearly state your availability in your application, especially since the role requires working specific shifts. This will help the employer see you as a suitable candidate for their scheduling needs.
How to prepare for a job interview at Oliver Bonas
✨Show Your Positivity
Oliver Bonas values a positive and vibrant attitude. During the interview, make sure to showcase your enthusiasm for the role and your willingness to contribute to a fun and optimistic work environment.
✨Demonstrate Team Spirit
As a Team Member, collaboration is key. Be prepared to discuss examples of how you've worked effectively in teams before, highlighting your communication skills and ability to support your colleagues.
✨Know the Brand
Familiarise yourself with Oliver Bonas' products and values. Showing that you understand their commitment to equity, diversity, and inclusion will demonstrate your alignment with their culture and mission.
✨Emphasise Your Resourcefulness
The role requires someone who is resourceful and eager to learn. Prepare to share instances where you've taken initiative or found creative solutions to challenges, as this aligns with the company's values of imagination and curiosity.
