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- Tasks: Join our team to provide amazing customer experiences and keep the store running smoothly.
- Company: Oliver Bonas is a vibrant retailer focused on creativity, teamwork, and kindness.
- Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
- Why this job: Be part of a fun, inclusive culture that values your contributions and growth.
- Qualifications: Great people skills, positivity, and a willingness to learn are essential.
- Other info: We welcome diverse applicants and are committed to equity and inclusion.
We have an amazing opportunity to join Team OB as a Team Member.OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.A bit about us …At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.Having fun is key, and a playful and positive approach creates an optimistic environment. We don\’t take ourselves too seriously, but we are serious about what we do.Our team knows their stuff. They\’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.More about the role …OB Team Members will:
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store\’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
Great people skills.
- Excellent customer service.
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who\’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who\’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OBAt Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Auto-enrolment into our pension plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through 360L eLearning platform
- Free refreshments and treats in store
- An opportunity to work at the highest placed retailer in Glassdoor\’s Best Places to Work in the UK list 2022
Oliver Bonas
Bonas Benefits:
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Team Member 12 HOURS employer: Oliver Bonas
Contact Detail:
Oliver Bonas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member 12 HOURS
✨Tip Number 1
Show your enthusiasm for teamwork and collaboration during any interactions. OB values a positive and playful approach, so be sure to express your excitement about working with others and contributing to a fun environment.
✨Tip Number 2
Familiarise yourself with OB's product range and best-sellers before your interview. This will not only demonstrate your commitment to providing excellent customer service but also show that you are proactive and resourceful.
✨Tip Number 3
Highlight any previous experience in customer service or retail, especially where you've had to multi-task or manage various responsibilities. This aligns well with the role's requirements and shows you can handle the dynamic nature of the job.
✨Tip Number 4
Emphasise your willingness to learn and grow within the team. OB appreciates individuals who embrace training opportunities and contribute positively to team sessions, so make it clear that you're eager to develop your skills.
We think you need these skills to ace Team Member 12 HOURS
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Skills: Make sure to emphasise your people skills, customer service experience, and ability to work in a team. Use specific examples from your past experiences that demonstrate these qualities.
Show Enthusiasm for Learning: Mention your eagerness to participate in training opportunities and your resourcefulness in seeking out ways to improve. This aligns with the company's focus on collaboration and continuous learning.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Team Member role. Use keywords from the job description to ensure your application stands out to the hiring team.
How to prepare for a job interview at Oliver Bonas
✨Show Your People Skills
As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your experience in providing excellent customer service and your ability to communicate effectively with others during the interview.
✨Emphasise Teamwork
Oliver Bonas values collaboration and teamwork. Be prepared to discuss examples of how you've worked successfully in a team environment, showcasing your ability to support and uplift your colleagues.
✨Demonstrate Positivity and Resourcefulness
The company appreciates a positive attitude and resourcefulness. Share instances where you've approached challenges with a can-do mindset and how you’ve contributed to creating a fun and optimistic atmosphere.
✨Know the Brand and Its Values
Familiarise yourself with Oliver Bonas' values of 'Work Hard, Play Hard & Be Kind'. During the interview, express how these values resonate with you and how you can embody them as a Team Member.
