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- Tasks: Lead the store, boost sales, and inspire your team daily.
- Company: Join Oliver Bonas, a vibrant brand that values creativity and kindness.
- Benefits: Enjoy up to 60% off products, flexible holidays, and a supportive work environment.
- Why this job: Be part of a fun, collaborative culture that encourages personal growth and creativity.
- Qualifications: Experience in team management and a positive, can-do attitude are essential.
- Other info: Flexible working hours and a focus on mental health support make this role unique.
The predicted salary is between 28800 - 42000 £ per year.
We are looking for a Store Manager to join Team OB in our Norwich store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly.
A bit about us: At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role: OB Store Managers will:
- Analyse a variety of reports to measure the success of the store and team.
- Work with KPIs to evaluate the store's performance and identify development areas.
- Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met.
- Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.
- Communicate any development/training issues that are identified to the Area Manager and People Advisor.
- Ensure exemplary customer service is delivered by the team at all times.
- Make sure the team always adhere to OB operational standards.
- Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
Bonas Benefits:
- Generous employee discount up to 60% off all OB products.
- Free access to our 24 hour employee assistance programme with Care First offering financial, emotional and vocational support.
- Flexible holiday - 30 days (including bank holidays) increasing to 35 days with length of service.
- Annual discretionary profit related bonus scheme.
- Free membership for our Westfield Health Cash Plan or Private Medical.
- Auto-enrolment into our pension plan.
- Refer a Friend incentive.
- Enhanced maternity, paternity, adoption and shared parental leave.
- Equity, Diversity and Inclusivity Voice network and EDI team.
- Mental Health First Aider support.
- Education and support throughout Looop eLearning platform.
- Free refreshments and treats in store.
What we look for:
- Experience in team management.
- Positivity, vibrancy and ready to take on anything.
- Someone who is kind, helpful and considerate towards customers and team members alike.
- Exceptional organisation skills and natural multi-tasking ability.
- Commercial awareness.
- Ambition, resourcefulness and someone who’s looking for opportunities to learn more.
Store Manager employer: Oliver Bonas
Contact Detail:
Oliver Bonas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Oliver Bonas' values and culture. Understanding their 'Work Hard, Play Hard & Be Kind' ethos will help you align your approach during interviews and discussions, showcasing that you're a great fit for the team.
✨Tip Number 2
Prepare to discuss your previous experience in team management and how you've motivated teams in the past. Use specific examples that highlight your leadership style and ability to boost sales, as this is crucial for the Store Manager role.
✨Tip Number 3
Showcase your commercial awareness by researching current retail trends and how they might impact Oliver Bonas. Being able to discuss these insights will demonstrate your proactive approach and understanding of the retail landscape.
✨Tip Number 4
Be ready to share your thoughts on exceptional customer service. Think of examples where you've gone above and beyond for customers, as this aligns with OB's commitment to delivering exemplary service at all times.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in team management and showcases your ability to boost sales. Use specific examples that demonstrate your leadership skills and how you've motivated teams in the past.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Store Manager role at Oliver Bonas. Mention their values of 'Work Hard, Play Hard & Be Kind' and explain how you embody these principles in your work.
Showcase Your Commercial Awareness: In your application, include examples of how you've used KPIs to evaluate performance and identify areas for development. This will show that you understand the importance of commercial awareness in driving store success.
Demonstrate Your Communication Skills: Since the role requires an approachable yet authoritative communication style, ensure your application reflects this. Use clear and concise language, and consider including examples of how you've effectively communicated with both customers and team members.
How to prepare for a job interview at Oliver Bonas
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired them to achieve their goals.
✨Emphasise Your Customer Service Experience
Exceptional customer service is key at Oliver Bonas. Be ready to discuss specific instances where you've gone above and beyond for customers, showcasing your kindness and helpfulness.
✨Understand the Brand Values
Familiarise yourself with Oliver Bonas' values of 'Work Hard, Play Hard & Be Kind'. During the interview, reflect these values in your answers and show how you embody them in your work ethic and interactions.
✨Prepare for KPI Discussions
Since the role involves analysing reports and KPIs, brush up on your understanding of these metrics. Be prepared to discuss how you've used data to drive sales and improve team performance in previous roles.
