Facilities Manager

We are looking for a Facilities Manager to join Team OB in our Support Office. As a Facilities Manager at OB you will be responsible for the smooth operation of the Facilities and Health & Safety department, supporting in the overseeing of the continuous delivery, development and improvement of the Facilities and Health & Safety team. You will lead and mentor a team of three, setting developmental objectives and providing support where necessary. Reporting to the Head of Facilities, you will work in collaboration on a variety of Facilities and Health & Safety projects.

Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week and are open to having conversations about working flexibly.

More about the role ...

• Support the Head of Facilities in the development of the facilities and Health and Safety strategy, budget monitoring departmental spend and procurement processes.
• Review and produce any facilities policies and procedures on a continuous basis to ensure best practice and improve systems.
• Where appropriate take ownership of projects, collating tenders, instructing and project managing all works.
• Carry out costing feasibility for improved systems and services.
• Monitor and report on compliance systems, certification management and CMS to identify areas of improvement.
• Support in the implementation and review of business continuity.
• Manage office churn, space planning and usage review.
• Day to day management of landlord and stakeholder relationships, including Landlord works, service charge agreements, statutory compliance, access, and discrepancies.
• Create and manage service charge management system and exceptions lists across portfolio.
• Work with Store Design team on support of handover process i.e., retail hand over, outstanding contractor works, outstanding Landlord/stakeholder works and or requirements.
• Research and create new ideas for inspirational and comfortable working environments.
• Compliance management and support to teams involved in compliance, regulation and reporting, i.e. carbon reporting, packaging waste regulations.
• Responsible for the tender, mobilisation and management of contractors for both hard and soft services, setting KPI's and SLA's and monitoring their performance against set criteria.
• Evaluate contractor performance, carrying out regular service level agreement meetings.
• Main point of contact for the New Store team, for approved client supplied contractors feeding back observations to the Head of Facilities.
• Collate and maintain the contract management system (CMS) and control of contractor's process.
• Work with OB insurers where appropriate.
• Oversee the Health & Safety team in the implementation of best practice, achieving the strategic aims of the department with support from the Head of Facilities.
• Support in the maintenance and implementation of the H&S management systems, policies and safe systems of work and provide guidance around areas of compliance.
• Support the H&S team to risk assess remedial works for both stores and Support Office (SO) when required.
• Liaise and support in both OB and Stakeholder Health and Safety requirements.
• Work with other areas of the business in the development of an Environmental Management System (EMS).
• Create and implement an Energy Management System.
• Maintenance of Waste Management.

Bonas Benefits:

• Generous employee discount up to 50% off all OB products.
• Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support.
• Flexible holiday - 33 days (including bank holidays) - increasing to 35 days with length of service.
• Annual discretionary profit related bonus scheme.
• Free membership for our Westfield Health Cash Plan or Private Medical.
• Auto-enrolment into our pension plan.
• Free access to our onsite gym.
• Cycle to work scheme.
• Refer a Friend incentive.
• Quarterly free lunch.
• Enhanced maternity, paternity, adoption and shared parental leave.
• Equity, Diversity and Inclusivity Voice network and EDI team.
• Mental Health First Aider support.
• Education and support throughout Looop eLearning platform.

What we look for:

• Relevant Facilities Management formal qualification.
• MIWFM Membership.
• IOSH Managing Safely or equivalent qualification.
• Excellent project management and problem-solving skills.
• Strong leadership skills and experience managing a team.
• Experience working to strategic goals and objectives.
• Great communicator at all levels.
• Approachable and adaptable to change.
• Self-motivated.

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.