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- Tasks: Assist the Store Manager in driving sales and motivating the team.
- Company: Join Oliver Bonas, a vibrant brand that values creativity and kindness.
- Benefits: Enjoy up to 60% off products, flexible holidays, and a supportive work environment.
- Why this job: Be part of a fun, collaborative culture that encourages personal growth and creativity.
- Qualifications: Experience in team management and a positive, proactive attitude are essential.
- Other info: Flexible working hours and a focus on mental health support make this role unique.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an Assistant Store Manager to join Team OB in our Norwich store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.
This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.
A bit about us: At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role: OB Assistant Store Managers will:
- Analyse a variety of reports to measure the success of the store and team.
- Work with KPIs to evaluate the store's performance and identify development areas.
- Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met.
- Work alongside the store manager to ensure the team delivers exceptional customer experiences.
- Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
- Work with your team to develop and support their career progression.
- Follow company guidelines for all cash handling including till transactions and cashing up.
- Make sure the team always adhere to OB operational standards.
- Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
Bonas Benefits:
- Generous employee discount up to 60% off all OB products.
- Free access to our 24 hour employee assistance programme with Care First offering financial, emotional and vocational support.
- Flexible holiday - 30 days (including bank holidays) increasing to 35 days with length of service.
- Annual discretionary profit related bonus scheme.
- Free membership for our Westfield Health Cash Plan or Private Medical.
- Auto-enrolment into our pension plan.
- Refer a Friend incentive.
- Enhanced maternity, paternity, adoption and shared parental leave.
- Equity, Diversity and Inclusivity Voice network and EDI team.
- Mental Health First Aider support.
- Education and support throughout Looop eLearning platform.
- Free refreshments and treats in store.
What we look for:
- Experience in team management.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Exceptional organisation skills and natural multi-tasking ability.
- Commercial awareness.
- Ambition, resourcefulness and someone who’s looking for opportunities to learn more.
Assistant Store Manager in Norwich employer: Oliver Bonas
Contact Detail:
Oliver Bonas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Norwich
✨Tip Number 1
Familiarise yourself with Oliver Bonas' values and culture. Understanding their 'Work Hard, Play Hard & Be Kind' ethos will help you align your approach during interviews and interactions, showcasing that you're a great fit for the team.
✨Tip Number 2
Prepare to discuss your previous experience in team management and how you've motivated teams in the past. Use specific examples that highlight your leadership style and ability to inspire others, as this is crucial for the Assistant Store Manager role.
✨Tip Number 3
Showcase your commercial awareness by researching current retail trends and how they might impact Oliver Bonas. Being able to discuss these insights during your conversations will demonstrate your proactive approach and understanding of the business.
✨Tip Number 4
Be ready to share your thoughts on exceptional customer service. Think about what it means to create memorable experiences for customers and how you can lead your team to achieve this, as it's a key aspect of the role.
We think you need these skills to ace Assistant Store Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and customer service. Use specific examples that demonstrate your ability to motivate a team and enhance sales, aligning with the values of Oliver Bonas.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your personal values align with those of Oliver Bonas, such as kindness and collaboration, and provide examples of how you've embodied these in previous roles.
Showcase Your Skills: In your application, emphasise your exceptional organisational skills and ability to multi-task. Provide concrete examples of how you've successfully managed multiple responsibilities in a fast-paced environment.
Research the Company Culture: Familiarise yourself with Oliver Bonas' culture and values. Mention in your application how you can contribute to their playful and positive environment, and how you would support your team in achieving their objectives.
How to prepare for a job interview at Oliver Bonas
✨Show Your Enthusiasm
As an Assistant Store Manager, your positivity and enthusiasm are key. Make sure to express your excitement about the role and the company during the interview. Share examples of how you've motivated teams in the past and how you plan to bring that energy to the store.
✨Demonstrate Team Leadership Skills
Prepare to discuss your experience in team management. Highlight specific instances where you've led a team to success, focusing on how you supported their development and ensured they met their objectives. This will show that you align with the company's values of collaboration and teamwork.
✨Understand the Company Culture
Familiarise yourself with Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. During the interview, reflect these values in your answers. Discuss how you can contribute to a fun and positive work environment while still being serious about achieving sales goals.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and commercial awareness. Think of scenarios where you've had to analyse performance reports or handle customer complaints. Be ready to explain your thought process and the outcomes of your actions.
