Warehouse Manager

We are looking for a Warehouse and Logistics Manager to join Team OB in our Chessington Warehouse. As a Warehouse and Logistics Manager at OB, you will be responsible for the warehouse and logistics departments and ensure the operation runs smoothly on a day-to-day basis. This will include managing the goods in, put away, replenishment, stock control, picking, nightshift, and logistics teams. You will work closely with Team Leaders to coach and develop the wider team, having a strong presence throughout the warehouse area ensuring that all stock is received, picked, packed, and delivered in accordance with our store delivery schedule and standard operating procedures. Leading specific projects to help make improvements to warehouse and logistics processes and systems, working collaboratively with a variety of Support Office and Retail teams. Your priority will be ensuring that all teams and processes are working in accordance with our health and safety policies.

Our Warehouse is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo and we have onsite parking.

A bit about us … At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role … An OB Warehouse & Logistics Manager will:

• Work with the Team Leaders to recruit new Team Members for OB seasonal requirements.
• Hold and take the lead in weekly team leader meetings.
• Brief teams on any new initiatives and rollouts, always maintaining a positive attitude.
• Recognise your team for a job well-done and celebrate team wins together.
• Oversee the cross-training needs and work with the Team Leaders in all parts of the warehouse to identify opportunities.
• Hold team members accountable for maintaining a clean, clutter-free work environment.
• Actively seek feedback from direct reports and Head of Warehouse and Logistics to continue to improve leadership skills.
• Cover the Head of Warehouse and Logistics when needed. This will include attending meetings and presentations.
• Ensure that progress chats and appraisals with individual Team Members are delivered to maximize training opportunities, address concerns, and contribute to Team Member and Team Leader growth and leadership development.
• Support Team Leaders to manage individual Team Member performance and behavioural issues and seek support with the People team to resolve them when needed.
• Cross departmental communication to ensure the wider business needs are supported.
• Drive process improvement efforts amongst the team.
• Lead projects to support company growth year on year.
• Identify ways to be more efficient and effective with safety, compliance, and productivity in mind while supporting health & safety representatives.
• Evaluating workloads across warehouse departments daily to ensure that resource is deployed to the right areas based on business priorities.
• Review KPIs daily to monitor warehouse and logistics performance, follow-up when necessary, with the Head of Warehouse and Logistics.
• Building relationships with any third-party suppliers to ensure we receive the highest levels of service.

Bonas Benefits:

• Generous employee discount up to 50% off all OB products.
• Free access to our 24-hour employee assistance programme with Care First – offering financial, emotional and vocational support.
• Flexible holiday – 33 days (including bank holidays) – increasing to 35 days with length of service.
• Annual discretionary profit-related bonus scheme.
• Free membership for our Westfield Health Cash Plan or Private Medical.
• Auto-enrolment into our pension plan.
• Free access to our onsite gym.
• Cycle to work scheme.
• Refer a Friend incentive.
• Quarterly free lunch.
• Enhanced maternity, paternity, adoption and shared parental leave.
• Equity, Diversity and Inclusivity Voice network and EDI team.
• Mental Health First Aider support.
• Education and support throughout Looop eLearning platform.

What we look for:

• Previous experience of managing large warehouse and logistics teams necessary.
• Ability to identify problems and trends and take own initiative and provide and implement solutions with guidance.
• Confident and assertive in decision making & problem solving.
• Great people skills with the ability to train and mentor others.
• Computer literate in Microsoft packages with ability to learn new skills.
• Strong organisational and planning skills.
• Effective communication skills.

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.