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For Companies At a Glance
- Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
- Company: Oliver Bonas is a vibrant lifestyle brand focused on joy, inclusivity, and community.
- Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
- Why this job: Be part of a supportive team that values diversity and offers growth opportunities.
- Qualifications: Great people skills, customer service experience, and a positive attitude are essential.
- Other info: We welcome applicants from diverse backgrounds, especially those from Black, Asian & Mixed Heritage communities.
Overview
We have an amazing opportunity to join Team OB as a Team Member.
OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.
In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.
More about the role
OB Team Members will:
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
Bonas Benefits:
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Auto-enrolment into our pension plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through 360L eLearning platform
- Free refreshments and treats in store
What we look for:
- Great people skills.
- Excellent customer service.
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity
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Team Member (8 hours) Oliver Bonas Marlow £12.70 per hour employer: Oliver Bonas Limited
Contact Detail:
Oliver Bonas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member (8 hours) Oliver Bonas Marlow £12.70 per hour
✨Tip Number 1
Familiarise yourself with Oliver Bonas' product range and values. Understanding their best-sellers and what makes their brand unique will help you connect with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your people skills by engaging with current employees or visiting the store before your interview. This will give you insights into the team dynamics and customer interactions, which you can reference in your discussions.
✨Tip Number 3
Prepare to discuss examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this aligns perfectly with what Oliver Bonas is looking for.
✨Tip Number 4
Emphasise your willingness to learn and adapt. Oliver Bonas values resourcefulness and a positive attitude, so be ready to share how you've embraced new challenges or training opportunities in previous roles.
We think you need these skills to ace Team Member (8 hours) Oliver Bonas Marlow £12.70 per hour
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Oliver Bonas is looking for in a Team Member. Highlight key responsibilities and required skills, such as excellent customer service and strong communication.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise your people skills, organisation abilities, and any previous customer service experience to show you are a great fit for the team.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Oliver Bonas and how you can contribute to their team culture and customer experience.
Showcase Your Availability: Since the role requires flexibility in working patterns, clearly state your availability in your application. This will help the employer see that you are adaptable and willing to meet the needs of the business.
How to prepare for a job interview at Oliver Bonas Limited
✨Showcase Your People Skills
As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your experience in customer service and your ability to communicate effectively during the interview.
✨Demonstrate Product Knowledge
Familiarise yourself with Oliver Bonas products before the interview. Being able to discuss their best-sellers and how they contribute to sales growth will show your enthusiasm and preparedness for the role.
✨Emphasise Teamwork and Positivity
Oliver Bonas values a positive and vibrant team environment. Share examples of how you've contributed to team success in previous roles and your approach to maintaining a positive attitude at work.
✨Be Ready to Discuss Flexibility
The role requires adaptability to changing schedules. Be prepared to discuss your availability and how you can accommodate the needs of the business while still being committed to your responsibilities.
