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- Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
- Company: Oliver Bonas is a vibrant retailer known for its creativity and positive work culture.
- Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
- Why this job: Be part of a fun, collaborative environment that values kindness and creativity.
- Qualifications: Great people skills, excellent customer service, and a positive attitude are essential.
- Other info: We welcome diverse applicants and are committed to inclusivity in our workplace.
We have an amazing opportunity to join Team OB as a Team Member.
OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.
In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.
Working pattern Friday (4 hours) and Sunday (4 hours).
A bit about us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role …
OB Team Members will:
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
Bonas Benefits:
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Auto-enrolment into our pension plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through 360L eLearning platform
- Free refreshments and treats in store
- An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022
What we look for:
- Great people skills.
- Excellent customer service.
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity
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Team Member (8 hours) Harrogate Oliver Bonas Harrogate £12.35 per hour employer: Oliver Bonas Limited
Contact Detail:
Oliver Bonas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member (8 hours) Harrogate Oliver Bonas Harrogate £12.35 per hour
✨Tip Number 1
Familiarise yourself with Oliver Bonas' values and culture. They emphasise collaboration, imagination, and kindness, so be prepared to demonstrate how you embody these traits in your interactions during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Think about specific situations where you went above and beyond for a customer.
✨Tip Number 3
Be ready to discuss your availability and flexibility, as the role requires working key days that may change. Highlight your willingness to adapt to the needs of the business.
✨Tip Number 4
Research the best-selling products at Oliver Bonas and be prepared to discuss them. This shows your initiative and interest in contributing to the store's sales growth.
We think you need these skills to ace Team Member (8 hours) Harrogate Oliver Bonas Harrogate £12.35 per hour
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Skills: Make sure to emphasise your people skills, customer service experience, and ability to multitask. Use specific examples from your past experiences to demonstrate these skills.
Tailor Your CV: Customise your CV to reflect the job description. Mention any previous retail experience and how it has prepared you for this role. Include keywords from the job listing to make your application stand out.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Explain why you want to work at Oliver Bonas and how you can contribute to the team. Make it engaging and reflective of your character.
How to prepare for a job interview at Oliver Bonas Limited
✨Show Your People Skills
As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your experience in customer service and your ability to communicate effectively. Share examples of how you've positively impacted customer experiences in the past.
✨Emphasise Teamwork
Oliver Bonas values collaboration and teamwork. Be prepared to discuss how you work well in a team setting. Think of specific instances where you've contributed to a team's success or helped resolve conflicts.
✨Demonstrate Positivity and Resourcefulness
The company looks for individuals who are vibrant and ready to take on challenges. During the interview, convey your enthusiasm for the role and provide examples of how you've approached problems creatively and resourcefully in previous jobs.
✨Know the Brand and Its Values
Familiarise yourself with Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. Be ready to discuss how these values resonate with you and how you can embody them as a Team Member. Showing that you understand and align with their culture will set you apart.
