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For Companies At a Glance
- Tasks: Deliver amazing customer experiences and keep the store running smoothly.
- Company: Join the vibrant team at Oliver Bonas, where kindness and creativity thrive.
- Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
- Why this job: Be part of a fun, collaborative environment that values your input and growth.
- Qualifications: Great people skills and a positive attitude are essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
Overview
We have an amazing opportunity to join Team OB as a Team Member.
OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.
In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.
The regular working pattern for this role will be – Wednesday, Thursday, Friday, and Saturday.
A bit about us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
Responsibilities
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
Bonas Benefits
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Auto-enrolment into our pension plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through 360L eLearning platform
- Free refreshments and treats in store
What we look for
- Great people skills.
- Excellent customer service.
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity
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Team Member (22 Hours) Kings Cross Oliver Bonas Kings Cross £13.10 per hour employer: Oliver Bonas Limited
Contact Detail:
Oliver Bonas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member (22 Hours) Kings Cross Oliver Bonas Kings Cross £13.10 per hour
✨Tip Number 1
Get to know the company culture! Before your interview, check out Oliver Bonas' social media and website. This will help you understand their values and how you can fit in with the team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples where you've gone above and beyond for someone. Share these stories during your chat to show you're a great fit for Team OB.
✨Tip Number 3
Be ready to showcase your organisation skills! Think about times when you've juggled multiple tasks successfully. This will demonstrate your ability to keep things running smoothly in the store.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Oliver Bonas family.
We think you need these skills to ace Team Member (22 Hours) Kings Cross Oliver Bonas Kings Cross £13.10 per hour
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with people and creating great experiences for customers.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your customer service skills and any experience that shows you can work well in a team. We love creativity, so feel free to share examples of how you've gone above and beyond in previous roles!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key skills and experiences are easy to spot. A well-structured application helps us see why you’d be a great fit for Team OB!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Oliver Bonas Limited
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Oliver Bonas values excellent product knowledge, so being able to discuss their best-sellers and what makes them special will show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about providing a fantastic customer experience, be ready to share examples of how you've successfully interacted with customers in the past. Highlight your approachability and resourcefulness, as these traits are key to fitting in with the OB team.
✨Embrace Teamwork
Oliver Bonas places a strong emphasis on collaboration and teamwork. Be prepared to discuss how you've worked effectively in a team setting before, and think of ways you can contribute positively to team sessions and training opportunities.
✨Stay Positive and Playful
The culture at Oliver Bonas is all about having fun while working hard. Bring a positive attitude to the interview and be yourself! Show that you can maintain a vibrant and playful approach, even when faced with challenges.
