Team Member (20 Hours) Oliver Bonas Marlow £12.70 per hour
Team Member (20 Hours) Oliver Bonas Marlow £12.70 per hour

Team Member (20 Hours) Oliver Bonas Marlow £12.70 per hour

Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
  • Company: Oliver Bonas is a vibrant retailer focused on creativity, collaboration, and kindness.
  • Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
  • Why this job: Be part of a fun, positive culture that values teamwork and personal growth.
  • Qualifications: Great people skills, excellent customer service, and a positive attitude are essential.
  • Other info: We welcome diverse applicants and are committed to inclusivity in our workplace.

Overview

We have an amazing opportunity to join Team OB as a Team Member.

OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.

In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

OB Team Members will:

  • Provide a great experience to every customer.
  • Maintain excellent product knowledge.
  • Have strong, consistent communication with the team.
  • Participate in all training opportunities provided and contribute positively to team sessions.
  • Embrace ownership of tasks, setting a good example for the rest of the team.
  • Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
  • Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
  • Support other stores where needed.
  • Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
  • Be aware of store and company product best-sellers to support sales growth.

Bonas Benefits:

  • Generous employee discount up to 60% off all OB products
  • Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
  • Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
  • Annual discretionary profit related bonus scheme
  • Auto-enrolment into our pension plan
  • Refer a Friend incentive
  • Enhanced maternity, paternity, adoption and shared parental leave
  • Equity, Diversity and Inclusivity Voice network and EDI team
  • Mental Health First Aider support
  • Education and support through 360L eLearning platform
  • Free refreshments and treats in store

What we look for:

  • Great people skills.
  • Excellent customer service.
  • Organisation skills and multi-tasking ability.
  • Positivity, vibrancy and ready to take on anything.
  • Someone who’s kind, helpful and considerate towards customers and team members alike.
  • Resourcefulness and someone who’s looking for opportunities to learn more.

Equality, Diversity & Inclusion at OB:

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity

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Team Member (20 Hours) Oliver Bonas Marlow £12.70 per hour employer: Oliver Bonas Limited

At Oliver Bonas, we pride ourselves on being an exceptional employer that values collaboration, creativity, and kindness. Our vibrant work culture fosters personal growth through extensive training opportunities and a supportive environment, while our generous benefits, including up to 60% employee discount and flexible holiday, ensure that our team members feel valued and appreciated. Join us in Marlow, where you can make a meaningful impact while enjoying a playful and optimistic atmosphere.
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Contact Detail:

Oliver Bonas Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member (20 Hours) Oliver Bonas Marlow £12.70 per hour

Tip Number 1

Show your enthusiasm for teamwork and collaboration during any interactions. Oliver Bonas values a positive and playful approach, so be sure to express how you enjoy working with others and contributing to a fun environment.

Tip Number 2

Familiarise yourself with Oliver Bonas' product range and best-sellers. Being knowledgeable about their offerings will not only impress during discussions but also demonstrate your commitment to providing excellent customer service.

Tip Number 3

Be prepared to discuss your flexibility regarding working hours. Since the role requires adaptability to changing schedules, highlighting your willingness to work key days and adjust as needed will make you a more attractive candidate.

Tip Number 4

Emphasise your resourcefulness and eagerness to learn. Oliver Bonas appreciates team members who take ownership of tasks and seek opportunities for growth, so share examples of how you've done this in previous roles.

We think you need these skills to ace Team Member (20 Hours) Oliver Bonas Marlow £12.70 per hour

Excellent Customer Service
Strong Communication Skills
Teamwork and Collaboration
Organisational Skills
Multi-tasking Ability
Positivity and Vibrancy
Resourcefulness
Attention to Detail
Product Knowledge
Adaptability
Problem-Solving Skills
Kindness and Consideration
Ability to Work Under Pressure
Commitment to Equity, Diversity & Inclusion

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service roles or teamwork experiences. Use specific examples to demonstrate your people skills and ability to maintain a positive environment.

Showcase Your Positivity: Oliver Bonas is looking for someone who is vibrant and ready to take on challenges. Make sure to convey your enthusiasm and positivity in your application, perhaps by sharing a brief story that illustrates your approach to work.

Tailor Your Application: Customise your CV and cover letter for this role. Mention how your skills in organisation and multi-tasking can contribute to the smooth running of the store, as well as your willingness to learn and grow within the team.

How to prepare for a job interview at Oliver Bonas Limited

Show Your People Skills

As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your experience in customer service and teamwork during the interview. Share specific examples of how you've positively impacted customer experiences or collaborated effectively with a team.

Emphasise Your Positivity

Oliver Bonas values a playful and positive approach. During the interview, convey your enthusiasm for the role and your ability to maintain a cheerful attitude even in challenging situations. A smile can go a long way!

Demonstrate Resourcefulness

The company is looking for someone who is resourceful and eager to learn. Be prepared to discuss times when you've taken initiative or found creative solutions to problems. This will show that you align with their values of imagination and curiosity.

Familiarise Yourself with the Brand

Before the interview, take some time to explore Oliver Bonas' products and values. Being knowledgeable about their best-sellers and current promotions will demonstrate your genuine interest in the brand and help you stand out as a candidate.

Team Member (20 Hours) Oliver Bonas Marlow £12.70 per hour
Oliver Bonas Limited

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