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- Tasks: Join Team OB to provide fantastic customer experiences and keep the store running smoothly.
- Company: Oliver Bonas values creativity, teamwork, and a playful work environment.
- Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
- Why this job: Be part of a vibrant team that values kindness and personal growth.
- Qualifications: Great people skills, excellent customer service, and a positive attitude are essential.
- Other info: We encourage applications from diverse backgrounds, especially Black, Asian & Mixed Heritage communities.
We have an amazing opportunity to join Team OB as a Team Member.
OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.
In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.
About Oliver Bonas
A bit about us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role
OB Team Members will:
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
Bonas Benefits
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Auto-enrolment into our pension plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through 360L eLearning platform
- Free refreshments and treats in store
What we look for
- Great people skills.
- Excellent customer service.
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity
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Team Member (18 hours) Oliver Bonas Marlow £12.70 per hour employer: Oliver Bonas Limited
Contact Detail:
Oliver Bonas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member (18 hours) Oliver Bonas Marlow £12.70 per hour
✨Tip Number 1
Familiarise yourself with Oliver Bonas' values and culture. They emphasise teamwork, kindness, and a positive approach, so be ready to showcase how you embody these traits in your interactions during the interview.
✨Tip Number 2
Prepare to discuss your customer service experiences. Think of specific examples where you've gone above and beyond for customers, as this role heavily focuses on providing a fantastic experience.
✨Tip Number 3
Show your enthusiasm for learning and development. Oliver Bonas values resourcefulness and a willingness to learn, so express your eagerness to participate in training opportunities and grow within the team.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since the working patterns can change, demonstrating that you're adaptable and willing to work key days will make you a more attractive candidate.
We think you need these skills to ace Team Member (18 hours) Oliver Bonas Marlow £12.70 per hour
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Oliver Bonas' values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Skills: Emphasise your people skills, customer service experience, and ability to multitask. Use specific examples from your past experiences to demonstrate how you embody these qualities.
Show Enthusiasm for Teamwork: Mention your willingness to collaborate and support your team. Highlight any previous experiences where you contributed positively to a team environment.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Team Member role. Address how you can contribute to maintaining excellent product knowledge and operational practices.
How to prepare for a job interview at Oliver Bonas Limited
✨Show Your People Skills
As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your excellent people skills during the interview. Share examples of how you've provided great customer service or worked effectively in a team.
✨Demonstrate Positivity and Vibrancy
Oliver Bonas values a positive and vibrant attitude. During your interview, let your enthusiasm shine through. Talk about how you approach challenges with a can-do attitude and how you contribute to a fun and optimistic environment.
✨Emphasise Your Organisation Skills
The role requires strong organisation and multi-tasking abilities. Be prepared to discuss how you manage your time and tasks effectively. You could mention specific instances where you've successfully juggled multiple responsibilities.
✨Be Ready to Discuss Learning Opportunities
Oliver Bonas is looking for someone who is resourceful and eager to learn. Come prepared with questions about training opportunities and express your willingness to embrace new challenges. This shows that you're proactive and committed to personal growth.
