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- Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
- Company: Oliver Bonas is a vibrant retailer known for its creativity and positive work culture.
- Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
- Why this job: Be part of a fun, collaborative environment that values kindness and creativity.
- Qualifications: Great people skills, excellent customer service, and a positive attitude are essential.
- Other info: We welcome diverse applicants and are committed to inclusivity in our workplace.
Overview
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.
Role details
This role will typically be working 18 hours per week across 3 days. These working patterns are Thursday 6hrs, Friday 6hrs & Sunday 6hrs. The start and finish times on these days may vary week on week in line with the needs of the business.
More about us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
OB Team Members will:
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
Bonas Benefits:
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Auto-enrolment into our pension plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through 360L eLearning platform
- Free refreshments and treats in store
- An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022
What we look for:
- Great people skills.
- Excellent customer service.
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity
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Team Member (18 Hours) Oliver Bonas Glasgow £12.35 per hour employer: Oliver Bonas Limited
Contact Detail:
Oliver Bonas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member (18 Hours) Oliver Bonas Glasgow £12.35 per hour
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Oliver Bonas values great people skills, so be sure to express your passion for creating fantastic experiences for customers when you meet the team.
✨Tip Number 2
Familiarise yourself with Oliver Bonas' products and best-sellers before your interview. This will not only demonstrate your initiative but also your commitment to understanding the brand and its offerings.
✨Tip Number 3
Emphasise your teamwork abilities. Since collaboration is key at Oliver Bonas, share examples of how you've successfully worked in teams in the past and how you can contribute positively to their environment.
✨Tip Number 4
Be prepared to discuss how you embody the values of 'Work Hard, Play Hard & Be Kind'. Reflect on personal experiences that showcase your positivity, resourcefulness, and kindness towards both customers and colleagues.
We think you need these skills to ace Team Member (18 Hours) Oliver Bonas Glasgow £12.35 per hour
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Oliver Bonas is looking for in a Team Member. Highlight the key responsibilities and required skills, such as excellent customer service and teamwork.
Tailor Your CV: Make sure your CV reflects the qualities and experiences that align with the role. Emphasise your people skills, organisation abilities, and any relevant experience in retail or customer service.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Oliver Bonas and how you embody their values of kindness, collaboration, and creativity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Oliver Bonas Limited
✨Show Your People Skills
As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your experience in customer service and your ability to communicate effectively. Share examples of how you've positively impacted customer experiences in the past.
✨Emphasise Teamwork
Oliver Bonas values collaboration and teamwork. Be prepared to discuss how you work well in a team setting. Mention any previous roles where you contributed to a team goal or helped resolve conflicts among team members.
✨Demonstrate Positivity and Resourcefulness
The company looks for individuals who are vibrant and ready to take on challenges. During the interview, convey your enthusiasm for the role and provide examples of how you've approached problems creatively in the past.
✨Familiarise Yourself with the Brand
Do some research on Oliver Bonas and their product offerings. Being knowledgeable about their best-sellers and current promotions will show your genuine interest in the brand and help you stand out as a candidate.
