Team Member (18 hours; 8 Months Fixed term contract) Gunwharf Quays Oliver Bonas Portsmouth £12[...]
Team Member (18 hours; 8 Months Fixed term contract) Gunwharf Quays Oliver Bonas Portsmouth £12[...]

Team Member (18 hours; 8 Months Fixed term contract) Gunwharf Quays Oliver Bonas Portsmouth £12[...]

Portsmouth Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
  • Company: Oliver Bonas is a vibrant retailer known for its creativity and positive work culture.
  • Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
  • Why this job: Be part of a fun, collaborative environment that values kindness and creativity.
  • Qualifications: Great people skills, excellent customer service, and a positive attitude are essential.
  • Other info: We welcome diverse applicants and are committed to inclusivity in the workplace.

We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.

In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.

A bit about us… At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role… OB Team Members will:

  • Provide a great experience to every customer.
  • Maintain excellent product knowledge.
  • Have strong, consistent communication with the team.
  • Participate in all training opportunities provided and contribute positively to team sessions.
  • Embrace ownership of tasks, setting a good example for the rest of the team.
  • Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
  • Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
  • Support other stores where needed.
  • Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
  • Be aware of store and company product best-sellers to support sales growth.

Bonas Benefits:

  • Generous employee discount up to 60% off all OB products.
  • Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support.
  • Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service.
  • Annual discretionary profit related bonus scheme.
  • Auto-enrolment into our pension plan.
  • Refer a Friend incentive.
  • Enhanced maternity, paternity, adoption and shared parental leave.
  • Equity, Diversity and Inclusivity Voice network and EDI team.
  • Mental Health First Aider support.
  • Education and support through 360L eLearning platform.
  • Free refreshments and treats in store.
  • An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022.

What we look for:

  • Great people skills.
  • Excellent customer service.
  • Organisation skills and multi-tasking ability.
  • Positivity, vibrancy and ready to take on anything.
  • Someone who’s kind, helpful and considerate towards customers and team members alike.
  • Resourcefulness and someone who’s looking for opportunities to learn more.

Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

Team Member (18 hours; 8 Months Fixed term contract) Gunwharf Quays Oliver Bonas Portsmouth £12[...] employer: Oliver Bonas Limited

At Oliver Bonas, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that values collaboration, creativity, and kindness. Our Team Members enjoy generous benefits such as up to 60% employee discount, flexible holidays, and access to mental health support, all while working in a fun and optimistic environment at our Gunwharf Quays location. With a strong focus on personal growth and development, we empower our employees to embrace their potential and contribute to making OB a truly special place to work.
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Contact Detail:

Oliver Bonas Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member (18 hours; 8 Months Fixed term contract) Gunwharf Quays Oliver Bonas Portsmouth £12[...]

✨Tip Number 1

Show your enthusiasm for teamwork and collaboration during any interactions. Oliver Bonas values a positive and playful approach, so be sure to express how you enjoy working with others and contributing to a fun environment.

✨Tip Number 2

Familiarise yourself with Oliver Bonas' product range and best-sellers. Being knowledgeable about their offerings will not only impress during conversations but also demonstrate your commitment to providing excellent customer service.

✨Tip Number 3

Be prepared to discuss your organisational skills and ability to multitask. The role requires maintaining high standards in a busy retail environment, so share examples of how you've successfully managed multiple responsibilities in the past.

✨Tip Number 4

Highlight your resourcefulness and willingness to learn. Oliver Bonas appreciates team members who take ownership of tasks and seek opportunities for growth, so be ready to share instances where you've proactively solved problems or learned new skills.

We think you need these skills to ace Team Member (18 hours; 8 Months Fixed term contract) Gunwharf Quays Oliver Bonas Portsmouth £12[...]

Excellent Customer Service
Strong Communication Skills
Teamwork and Collaboration
Organisational Skills
Multi-tasking Ability
Positivity and Vibrancy
Resourcefulness
Adaptability
Product Knowledge
Attention to Detail
Problem-Solving Skills
Commitment to Equity, Diversity & Inclusion
Ability to Work Under Pressure
Time Management

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.

Highlight Relevant Skills: Make sure to emphasise your people skills, customer service experience, and ability to multitask. Use specific examples from your past experiences that demonstrate these qualities.

Show Enthusiasm for Teamwork: Since teamwork is crucial at Oliver Bonas, express your enthusiasm for working collaboratively. Mention any previous team experiences and how you contributed positively to those environments.

Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'resourceful', 'kind', and 'customer experience' to make your application stand out.

How to prepare for a job interview at Oliver Bonas Limited

✨Show Your People Skills

As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your experience in customer service and teamwork during the interview. Share specific examples of how you've positively impacted customer experiences or collaborated effectively with a team.

✨Emphasise Your Positivity

Oliver Bonas values a positive and vibrant attitude. During the interview, convey your enthusiasm for the role and your willingness to take on challenges. A cheerful disposition can go a long way in making a great impression.

✨Demonstrate Resourcefulness

The company appreciates individuals who are resourceful and eager to learn. Be prepared to discuss situations where you've had to think on your feet or find creative solutions to problems. This will show that you align with their values of imagination and curiosity.

✨Familiarise Yourself with the Brand

Before the interview, take some time to research Oliver Bonas and its products. Understanding their best-sellers and current performance can help you engage in meaningful conversations during the interview, demonstrating your genuine interest in the company and its success.

Team Member (18 hours; 8 Months Fixed term contract) Gunwharf Quays Oliver Bonas Portsmouth £12[...]
Oliver Bonas Limited
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  • Team Member (18 hours; 8 Months Fixed term contract) Gunwharf Quays Oliver Bonas Portsmouth £12[...]

    Portsmouth
    Full-Time

    Application deadline: 2027-07-22

  • O

    Oliver Bonas Limited

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