Team Member (16 Hours) Epsom Oliver Bonas Epsom £12.70 per hour
Team Member (16 Hours) Epsom Oliver Bonas Epsom £12.70 per hour

Team Member (16 Hours) Epsom Oliver Bonas Epsom £12.70 per hour

Epsom Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
  • Company: Oliver Bonas is a vibrant retailer focused on creativity, collaboration, and kindness.
  • Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
  • Why this job: Be part of a fun, positive culture that values teamwork and personal growth.
  • Qualifications: Great people skills, excellent customer service, and a positive attitude are essential.
  • Other info: We welcome diverse applicants and are committed to inclusivity in our workplace.

We have an amazing opportunity to join Team OB as a Team Member.

OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.

In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

OB Team Members will:

  • Provide a great experience to every customer.
  • Maintain excellent product knowledge.
  • Have strong, consistent communication with the team.
  • Participate in all training opportunities provided and contribute positively to team sessions.
  • Embrace ownership of tasks, setting a good example for the rest of the team.
  • Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
  • Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
  • Support other stores where needed.
  • Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
  • Be aware of store and company product best-sellers to support sales growth.

Bonas Benefits:

  • Generous employee discount up to 60% off all OB products
  • Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
  • Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
  • Annual discretionary profit related bonus scheme
  • Auto-enrolment into our pension plan
  • Refer a Friend incentive
  • Enhanced maternity, paternity, adoption and shared parental leave
  • Equity, Diversity and Inclusivity Voice network and EDI team
  • Mental Health First Aider support
  • Education and support through 360L eLearning platform
  • Free refreshments and treats in store

What we look for:

  • Great people skills.
  • Excellent customer service.
  • Organisation skills and multi-tasking ability.
  • Positivity, vibrancy and ready to take on anything.
  • Someone who’s kind, helpful and considerate towards customers and team members alike.
  • Resourcefulness and someone who’s looking for opportunities to learn more.

Equality, Diversity & Inclusion at OB:

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity

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Team Member (16 Hours) Epsom Oliver Bonas Epsom £12.70 per hour employer: Oliver Bonas Limited

At Oliver Bonas, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. With generous benefits such as up to 60% employee discount, flexible holidays, and a supportive environment that prioritises mental health and well-being, our Epsom location offers a unique opportunity to thrive in a collaborative and playful atmosphere. Join us to not only deliver exceptional customer experiences but also to develop your skills and be part of a team that truly embodies our values of Work Hard, Play Hard & Be Kind.
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Contact Detail:

Oliver Bonas Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member (16 Hours) Epsom Oliver Bonas Epsom £12.70 per hour

✨Tip Number 1

Familiarise yourself with Oliver Bonas' values and culture. They emphasise collaboration, imagination, and kindness, so think about how you can demonstrate these qualities in your interactions with the team during the interview.

✨Tip Number 2

Prepare to discuss your customer service experiences. Since the role focuses heavily on providing a fantastic experience for customers, be ready to share specific examples of how you've gone above and beyond in previous roles.

✨Tip Number 3

Show your enthusiasm for teamwork. Oliver Bonas values a positive and collaborative environment, so highlight any past experiences where you've successfully worked as part of a team to achieve a common goal.

✨Tip Number 4

Research the products offered by Oliver Bonas. Having a good understanding of their best-sellers and current promotions will not only impress your interviewers but also show your genuine interest in the brand.

We think you need these skills to ace Team Member (16 Hours) Epsom Oliver Bonas Epsom £12.70 per hour

Excellent Customer Service
Strong Communication Skills
Teamwork and Collaboration
Organisational Skills
Multi-tasking Ability
Positivity and Vibrancy
Resourcefulness
Attention to Detail
Product Knowledge
Adaptability
Problem-Solving Skills
Kindness and Consideration
Ability to Work Under Pressure
Commitment to Equity, Diversity and Inclusion

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.

Highlight Relevant Skills: Make sure to emphasise your people skills, customer service experience, and ability to multitask. Use specific examples from your past experiences that demonstrate these qualities.

Tailor Your CV: Customise your CV to reflect the job description. Include keywords from the listing, such as teamwork, communication, and resourcefulness, to make your application stand out.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Oliver Bonas and how you can contribute to their team.

How to prepare for a job interview at Oliver Bonas Limited

✨Show Your People Skills

As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your experience in customer service and your ability to communicate effectively. Share examples of how you've positively impacted customer experiences in the past.

✨Emphasise Teamwork

Oliver Bonas values collaboration and teamwork. Be prepared to discuss how you work well in a team setting. Mention any previous roles where you contributed to a team goal or helped resolve conflicts among team members.

✨Demonstrate Positivity and Resourcefulness

The company looks for individuals who are vibrant and ready to take on challenges. During the interview, convey your enthusiasm for the role and provide examples of how you've approached problems creatively or taken initiative in past jobs.

✨Familiarise Yourself with the Brand

Do some research on Oliver Bonas and their products before the interview. Understanding their values and best-sellers will show your genuine interest in the company and help you answer questions more effectively.

Team Member (16 Hours) Epsom Oliver Bonas Epsom £12.70 per hour
Oliver Bonas Limited
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