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- Tasks: Join Team OB to provide fantastic customer experiences and keep the store running smoothly.
- Company: Oliver Bonas is a vibrant retailer known for its fun culture and commitment to kindness.
- Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
- Why this job: Be part of a playful team that values creativity, collaboration, and personal growth.
- Qualifications: Great people skills, excellent customer service, and a positive attitude are essential.
- Other info: This role is a fixed-term contract ending in November, perfect for students seeking experience.
We have an amazing opportunity to join Team OB as a Team Member.
OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.
In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.
A bit about us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role …
OB Team Members will:
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
Bonas Benefits:
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Auto-enrolment into our pension plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through 360L eLearning platform
- Free refreshments and treats in store
- An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022
What we look for:
- Great people skills.
- Excellent customer service.
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity
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Manchester - Team Member - 8 hour FTC (ends November) Oliver Bonas 1d Manchester £12.35 per hour employer: Oliver Bonas Limited
Contact Detail:
Oliver Bonas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manchester - Team Member - 8 hour FTC (ends November) Oliver Bonas 1d Manchester £12.35 per hour
✨Tip Number 1
Familiarise yourself with Oliver Bonas' values and culture. They emphasise collaboration, imagination, and kindness, so think about how you can demonstrate these qualities in your interactions with the team during the interview process.
✨Tip Number 2
Prepare to discuss your customer service experiences. Since the role focuses heavily on providing a fantastic experience for customers, be ready to share specific examples of how you've gone above and beyond in previous roles.
✨Tip Number 3
Show your enthusiasm for teamwork. Oliver Bonas values a positive and playful work environment, so highlight any experiences where you've successfully collaborated with others or contributed to a fun workplace atmosphere.
✨Tip Number 4
Research the store's best-selling products and current sales targets. Being knowledgeable about what drives sales at Oliver Bonas will show your commitment to contributing positively to the team's performance.
We think you need these skills to ace Manchester - Team Member - 8 hour FTC (ends November) Oliver Bonas 1d Manchester £12.35 per hour
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Skills: Make sure to emphasise your people skills, customer service experience, and ability to multitask. Use specific examples from your past experiences that demonstrate these qualities.
Show Enthusiasm for Teamwork: Since collaboration is key at Oliver Bonas, express your enthusiasm for working as part of a team. Mention any previous experiences where you successfully worked with others to achieve a common goal.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Use keywords from the job listing, such as 'resourceful', 'kind', and 'customer experience', to make your application stand out.
How to prepare for a job interview at Oliver Bonas Limited
✨Show Your People Skills
Since the role requires excellent customer service and teamwork, be prepared to share examples of how you've successfully interacted with customers and collaborated with colleagues in the past.
✨Demonstrate Positivity and Vibrancy
Oliver Bonas values a playful and positive approach. During the interview, let your enthusiasm shine through and express your readiness to take on challenges with a smile.
✨Highlight Your Resourcefulness
Be ready to discuss situations where you've shown initiative or found creative solutions to problems. This aligns with the company's emphasis on resourcefulness and accountability.
✨Familiarise Yourself with the Brand
Research Oliver Bonas and its products before the interview. Understanding their best-sellers and current performance will show your genuine interest in the company and help you engage in meaningful conversations.
