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For Companies At a Glance
- Tasks: Lead a vibrant team, drive sales, and deliver exceptional customer experiences.
- Company: Join the fun-loving team at Oliver Bonas, where creativity thrives.
- Benefits: Enjoy up to 50% discount, 30 days holiday, and a supportive work environment.
- Why this job: Be part of a positive culture that values kindness and collaboration.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: Flexible hours and opportunities for personal growth await you.
The predicted salary is between 28800 - 42000 £ per year.
We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB.
As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a real enthusiasm for OB that will rub off on the team and our customers.
This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. We are open to having conversations about working flexibly.
A bit about us
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don\’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They\’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role
OB Supervisors will:
- Contribute to the store\’s sales growth through commercial analysis, including footfall, conversions, and other key performance indicators.
- Ensure the team has an awareness of the store\’s sales target and current performance, as well as their impact on KPIs.
- Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards.
- Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager\’s absence or at their request.
- Support the team in the manager\’s absence.
- Follow company guidelines for all cash handling including till transactions and cashing up.
- Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times.
- Follow all company health and safety and security guidelines.
Bonas Benefits:
- Up to 50% discount on our fantastic products.
- 30 days holiday – increasing each year after two years\’ service (up to 35 days).
- Westfield Health Be Well Cash Plan.
- Auto-enrolment into our pension plan.
- Access to 360L – our eLearning platform
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Annual discretionary profit related pay scheme.
What we look for:
- Experience in retail at supervisor or key holder level.
- Positivity, vibrancy and ready to take on anything.
- Someone who\’s kind, helpful and considerate towards customers and team members alike.
- Exceptional organisation skills and a natural multi-tasking ability.
- Commercial awareness.
- Ambition, resourcefulness and someone who\’s looking for opportunities to learn more.
Equity, Diversity & Inclusion at OB
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website:
London - Supervisor Oliver Bonas 1d London Competitive salary plus benefits employer: Oliver Bonas Limited
Contact Detail:
Oliver Bonas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London - Supervisor Oliver Bonas 1d London Competitive salary plus benefits
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Oliver Bonas' values and mission. Show us that you understand what makes OB special and how you can contribute to that positive vibe.
✨Tip Number 2
Practice your customer service skills! As a Supervisor, you'll need to lead by example. Think of scenarios where you can demonstrate exceptional service and how you'd inspire your team to do the same.
✨Tip Number 3
Be ready to discuss your retail experience! Highlight specific examples where you've driven sales or improved team performance. We want to see your ambition and resourcefulness in action!
✨Tip Number 4
Don’t forget to ask questions! Show us your curiosity about the role and the team. It’s a great way to demonstrate your enthusiasm and ensure it’s the right fit for both you and us at OB.
We think you need these skills to ace London - Supervisor Oliver Bonas 1d London Competitive salary plus benefits
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love a positive and vibrant approach, so don’t be afraid to show us who you are and why you’re excited about joining Team OB.
Tailor Your Application: Make sure to tailor your application to the Supervisor role. Highlight your retail experience and how it aligns with our values of Work Hard, Play Hard & Be Kind. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-organised applications that get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Oliver Bonas Limited
✨Know Your OB Values
Before the interview, take some time to familiarise yourself with Oliver Bonas' values: Work Hard, Play Hard & Be Kind. Think about how these values resonate with your own experiences and be ready to share examples of how you've embodied them in previous roles.
✨Showcase Your Retail Experience
As a Supervisor, you'll need to demonstrate your retail experience confidently. Prepare specific examples of how you've driven sales, managed teams, or improved customer service in past positions. This will show that you understand the role and can hit the ground running.
✨Engage with Enthusiasm
Oliver Bonas is all about positivity and fun! During your interview, let your personality shine through. Be engaging and enthusiastic about the opportunity, and don’t hesitate to express your passion for retail and customer service.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about team dynamics, store targets, or how they foster a positive work environment. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
