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- Tasks: Join our team to provide amazing customer experiences and keep the store running smoothly.
- Company: Oliver Bonas is a vibrant retailer known for its creativity and positive work culture.
- Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
- Why this job: Be part of a fun, collaborative environment that values kindness and creativity.
- Qualifications: Great people skills, excellent customer service, and a positive attitude are essential.
- Other info: We welcome diverse applicants and are committed to inclusivity in our workplace.
We have an amazing opportunity to join Team OB as a Team Member.
OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.
In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.
A bit about us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role …
OB Team Members will:
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
Bonas Benefits:
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Auto-enrolment into our pension plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through 360L eLearning platform
- Free refreshments and treats in store
- An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022
What we look for:
- Great people skills.
- Excellent customer service.
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity
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Ilkley - Team Member (8 Hours) Fixed Term Contract until Nov 2nd 2025 Ilkley Oliver Bonas 11d I[...] employer: Oliver Bonas Limited
Contact Detail:
Oliver Bonas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ilkley - Team Member (8 Hours) Fixed Term Contract until Nov 2nd 2025 Ilkley Oliver Bonas 11d I[...]
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Oliver Bonas values great people skills, so be sure to express your passion for creating fantastic experiences for customers.
✨Tip Number 2
Familiarise yourself with Oliver Bonas' products and best-sellers before your interview. This will demonstrate your commitment to the role and your ability to contribute to sales growth.
✨Tip Number 3
Emphasise your teamwork skills and willingness to collaborate. Highlight any past experiences where you successfully worked as part of a team, as this aligns with OB's core values.
✨Tip Number 4
Be prepared to discuss how you handle change and adapt to new situations. Since the working patterns can change, showcasing your flexibility will make you a strong candidate.
We think you need these skills to ace Ilkley - Team Member (8 Hours) Fixed Term Contract until Nov 2nd 2025 Ilkley Oliver Bonas 11d I[...]
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Skills: Make sure to emphasise your people skills, customer service experience, and ability to multitask. Use specific examples from your past experiences that demonstrate these qualities.
Show Enthusiasm for Teamwork: Since teamwork is crucial at Oliver Bonas, express your enthusiasm for working collaboratively. Mention any previous team experiences and how you contributed positively to those environments.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to ensure your application stands out to the hiring team.
How to prepare for a job interview at Oliver Bonas Limited
✨Show Your People Skills
As a Team Member, you'll be working closely with customers and colleagues. Be prepared to share examples of how you've successfully interacted with others in previous roles, highlighting your approachability and resourcefulness.
✨Demonstrate Customer Service Excellence
Oliver Bonas values excellent customer service. Think of specific instances where you went above and beyond for a customer, and be ready to discuss how you can create fantastic experiences for OB's customers.
✨Embrace the Company Values
Familiarise yourself with Oliver Bonas' values: Work Hard, Play Hard & Be Kind. During the interview, reflect these values in your answers and show how you embody them in your work ethic and interactions.
✨Be Ready to Discuss Teamwork
Collaboration is key at Oliver Bonas. Prepare to talk about your experiences working in teams, how you contribute positively, and any challenges you've faced that required teamwork to overcome.
