Strategic ERP Customer Success Lead

Strategic ERP Customer Success Lead

Full-Time On-site
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Oliver Bernard is partnering with a fast-growing AI finance company to hire a Customer Success Manager. You will own post-go-live accounts, ensuring value delivery and ongoing expansion, while managing executive relationships and success plans.

You will drive adoption across month-end close, identify upsell and cross-sell opportunities, and act as the primary escalation point for top-tier customers. You will also help build playbooks, SOPs, and a scalable support framework.

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Strategic ERP Customer Success Lead employer: Oliver Bernard

At Oliver Bernard, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and the chance to work with cutting-edge technologies in a vibrant location. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions.

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Contact Details:

Oliver Bernard Recruitment Team