Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to establish a 24/7 global support model for D365 operations.
- Company: Join a fast-growing ecommerce and retail firm in central London.
- Benefits: Enjoy hybrid working options and competitive salary of £85K+.
- Why this job: Be pivotal in shaping business operations and mentoring future leaders.
- Qualifications: Deep expertise in Dynamics 365 F&O and strong leadership skills required.
- Other info: Experience with D365 for Retail is a significant advantage.
The predicted salary is between 68000 - 102000 £ per year.
Our client is a successful (and fast-growing!) ecommerce and retail firm. With hybrid working in central London, they’re looking to hire an experienced Dynamics 365 (D365) Support and Operations Lead. You’ll be a key part of the D365 F&O team and be pivotal in establishing a 24/7 global support model for seamless business operations. You’ll have the chance to lead and mentor a team of D365 F&O support analysts and administrators and develop and implement a full support strategy for D365 F&O.
Requirements:
- Deep technical expertise in Dynamics 365 F&O
- Strong leadership skills, a track-record of building high-performance teams
- Experience with D365 for Retail is a significant advantage
- Expert-level troubleshooting and the ability to resolve complex technical issues.
Senior D365 Support and Operations - £85K+ employer: Oliver Bernard
Contact Detail:
Oliver Bernard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior D365 Support and Operations - £85K+
✨Tip Number 1
Make sure to showcase your deep technical expertise in Dynamics 365 F&O during any conversations. Be prepared to discuss specific projects where you've successfully implemented or supported D365 solutions, as this will demonstrate your hands-on experience.
✨Tip Number 2
Highlight your leadership skills by sharing examples of how you've built and mentored high-performance teams in the past. This could include discussing your approach to team development and any successful outcomes from your leadership.
✨Tip Number 3
If you have experience with D365 for Retail, make sure to mention it! This is a significant advantage, so be ready to explain how your knowledge in this area can benefit the company and enhance their operations.
✨Tip Number 4
Prepare for potential technical assessments by brushing up on your troubleshooting skills. Be ready to discuss complex technical issues you've resolved in the past, as this will show your problem-solving capabilities and readiness for the role.
We think you need these skills to ace Senior D365 Support and Operations - £85K+
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your deep technical expertise in Dynamics 365 F&O. Include specific examples of your leadership experience and any achievements in building high-performance teams.
Craft a Compelling Cover Letter: In your cover letter, emphasise your experience with D365 for Retail and your ability to troubleshoot complex technical issues. Show how your skills align with the company's needs and their goal of establishing a global support model.
Showcase Your Leadership Skills: Provide concrete examples of how you've led teams in the past. Mention any strategies you've implemented that resulted in improved performance or efficiency within your team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves technical troubleshooting.
How to prepare for a job interview at Oliver Bernard
✨Showcase Your Technical Expertise
Be prepared to discuss your deep technical knowledge of Dynamics 365 F&O. Highlight specific projects where you've successfully implemented or supported D365 solutions, and be ready to answer technical questions that demonstrate your troubleshooting skills.
✨Demonstrate Leadership Experience
Since the role involves leading a team, share examples of how you've built and mentored high-performance teams in the past. Discuss your leadership style and how you motivate team members to achieve their best.
✨Highlight Relevant Experience with Retail
If you have experience with D365 for Retail, make sure to emphasise this during the interview. Discuss any specific challenges you've faced in retail environments and how you overcame them using D365 solutions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare examples of complex technical issues you've resolved, detailing your thought process and the steps you took to reach a solution.
