At a Glance
- Tasks: Lead a team to ensure platform reliability and drive continuous improvement.
- Company: Top ecommerce firm in central London with a global presence.
- Benefits: Competitive salary of £80K, career growth, and a dynamic work environment.
- Other info: Opportunity to define strategy and work with cutting-edge technologies.
- Why this job: Make a real impact by leading technical excellence in a fast-paced industry.
- Qualifications: Experience in production support, scripting, SQL, and team leadership.
The predicted salary is between 51750 - 63250 £ per year.
Our client is one of the country’s leading ecommerce firms, based in central London with a global reach.
They’re looking to hire a Production / Application Support Team Lead who’ll be responsible for the reliability, performance, and continuous improvement of the platform stack.
This is a leadership role but very technical and hands‑on, combining deep technical expertise with operational, team and project ownership.
You’ll have the chance to lead a team of support and platform engineers, drive excellence, and act as the key interface between business stakeholders, engineering and external partners.
You’ll have the opportunity to define strategy, improve processes, and ensure platforms can scale to support business operations.
Requirements
- Proven experience in a Production, Application Support, Platform, Dev Ops or similar role.
- Knowledge of scripting or an object‑oriented programming language.
- SQL and database experience
- Proficiency in configuration management, automation and orchestration tools.
- Good knowledge of tools such as AWS, Terraform and Docker
- Knowledge of APIs and microservices is desirable.
- Experience leading others and being the “go to”, senior, in a team
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Production Support Team Lead - Ecommerce - £80K employer: Oliver Bernard
At Oliver Bernard, we pride ourselves on being an excellent employer that fosters innovation and collaboration in the tech space. Our hybrid work model allows for flexibility while still providing opportunities for meaningful face-to-face interactions in our London office. We are committed to employee growth, offering continuous learning opportunities and a supportive work culture that values creativity and teamwork, making us an ideal place for passionate Full Stack Engineers to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Production Support Team Lead - Ecommerce - £80K
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Oliver Bernard are looking for when hiring for a Production Support Team Lead - Ecommerce - £80K.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Oliver Bernard for the Production Support Team Lead - Ecommerce - £80K, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Oliver Bernard as a Production Support Team Lead - Ecommerce - £80K, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Oliver Bernard’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Production Support Team Lead - Ecommerce - £80K.
We think you need these skills to ace Production Support Team Lead - Ecommerce - £80K
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Oliver Bernard, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Oliver Bernard's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Oliver Bernard. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Oliver Bernard
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Oliver Bernard uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Oliver Bernard. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
