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For Companies At a Glance
- Tasks: Support IT systems, improve efficiency across teams, and resolve technical issues.
- Company: Join a leading FinTech company in London with a strong reputation for innovation.
- Benefits: Enjoy competitive salary, potential remote work options, and a dynamic work environment.
- Why this job: Be part of a collaborative culture that values your input and drives tech advancements.
- Qualifications: Experience in IT support, DevOps, AWS Cloud, and scripting is essential.
- Other info: Opportunity to work with cutting-edge technology in a fast-paced industry.
The predicted salary is between 42000 - 84000 £ per year.
Oliver Bernard are currently working with a well-established FinTech, based in London, seeking an IT Systems Engineer to work across their IT Support, Operations and DevOps teams, and bridge the gap between the functions.
Looking for someone that can help improve efficiency across their DevOps, Support and Security teams. This opening is looking for someone well versed in several areas, including Support, Security, Networking, DevOps and Cloud, MDM, Scripting and more.
To be considered, you’ll need good commercial experience in a Support / Systems Engineering role and experience across the following:
- Experience in 1st, 2nd and 3rd Line Support capacities
- Resolving Jira tickets, providing MDM solutions, and supporting new users
- Previous experience supporting DevOps and AWS Cloud
- Prior Customer Service / Stakeholder Management experience
- Good Linux knowledge
- Prior scripting work with Bash and / or PowerShell
IT Systems Support - FinTech - £60K+ employer: Oliver Bernard
Contact Detail:
Oliver Bernard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Support - FinTech - £60K+
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Jira, AWS Cloud, and Linux. Having hands-on experience or even personal projects showcasing your skills in these areas can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the FinTech industry, especially those working in IT Systems Support. Attend relevant meetups or online forums to gain insights and potentially get referrals that could help you land an interview with us.
✨Tip Number 3
Prepare for technical interviews by brushing up on your troubleshooting skills and understanding common issues faced in IT support roles. Be ready to demonstrate your problem-solving abilities through practical examples during the interview process.
✨Tip Number 4
Showcase your customer service and stakeholder management experience during discussions. Highlighting your ability to communicate effectively with both technical and non-technical users will demonstrate your value in bridging the gap between teams.
We think you need these skills to ace IT Systems Support - FinTech - £60K+
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, DevOps, and cloud technologies. Emphasise your skills in resolving Jira tickets, MDM solutions, and any customer service roles you've held.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the FinTech industry and how your background in IT systems support aligns with the company's goals. Mention specific experiences that demonstrate your ability to improve efficiency across teams.
Showcase Technical Skills: Clearly list your technical skills related to the job description, such as Linux knowledge, scripting with Bash or PowerShell, and experience with AWS Cloud. Use examples from your past roles to illustrate your expertise.
Highlight Soft Skills: Don't forget to mention your customer service and stakeholder management experience. These soft skills are crucial for bridging the gap between IT support and other teams, so provide examples of how you've successfully managed relationships in previous roles.
How to prepare for a job interview at Oliver Bernard
✨Showcase Your Technical Skills
Make sure to highlight your experience with 1st, 2nd, and 3rd line support during the interview. Be prepared to discuss specific examples of how you've resolved Jira tickets or provided MDM solutions, as this will demonstrate your hands-on expertise.
✨Demonstrate Your DevOps Knowledge
Since the role involves working closely with DevOps, be ready to talk about your previous experience supporting DevOps and AWS Cloud. Discuss any projects where you improved efficiency or streamlined processes, as this will show your ability to bridge gaps between teams.
✨Emphasise Customer Service Skills
Highlight your prior customer service and stakeholder management experience. Share examples of how you've effectively communicated with users and resolved their issues, as this is crucial for a role that involves supporting new users.
✨Prepare for Scripting Questions
Given the importance of scripting in this role, brush up on your Bash and PowerShell knowledge. Be ready to discuss any scripting work you've done, including specific scripts you've written and the problems they solved, to showcase your technical prowess.
