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For Companies At a Glance
- Tasks: Join our team to enhance IT support, operations, and DevOps efficiency.
- Company: Be part of a leading FinTech company based in London.
- Benefits: Enjoy competitive salary, flexible working options, and great corporate perks.
- Why this job: This role offers a chance to work with cutting-edge technology and make a real impact.
- Qualifications: Experience in IT support, DevOps, and scripting is essential.
- Other info: Ideal for tech enthusiasts looking to grow in a dynamic environment.
The predicted salary is between 42000 - 84000 £ per year.
Oliver Bernard are currently working with a well-established FinTech, based in London, seeking an IT Systems Engineer to work across their IT Support, Operations and DevOps teams, and bridge the gap between the functions.
Looking for someone that can help improve efficiency across their DevOps, Support and Security teams. This opening is looking for someone well versed in several areas, including Support, Security, Networking, DevOps and Cloud, MDM, Scripting & more.
To be considered, you’ll need good commercial experience in a Support / Systems Engineering role and experience across the following:
- Experience in 1st, 2nd and 3rd Line Support capacities
- Resolving Jira tickets, providing MDM solutions, and supporting new users
- Previous experience supporting DevOps and AWS Cloud
- Prior Customer Service / Stakeholder Management experience
- Good Linux knowledge
- Prior scripting work with Bash and / or PowerShell
IT Systems Support - FinTech - £60K+ employer: Oliver Bernard
Contact Detail:
Oliver Bernard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Support - FinTech - £60K+
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Jira, AWS Cloud, and Linux. Having hands-on experience or even personal projects that showcase your skills in these areas can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the FinTech industry, especially those working in IT Systems Support. Attend relevant meetups or online forums to gain insights and potentially get referrals, which can significantly boost your chances of landing an interview.
✨Tip Number 3
Prepare for technical interviews by brushing up on your problem-solving skills related to support and systems engineering. Practice common scenarios you might face in a 1st, 2nd, or 3rd line support role, as well as questions about scripting and DevOps practices.
✨Tip Number 4
Showcase your customer service and stakeholder management experience during any discussions or interviews. Be ready to share examples of how you've effectively communicated with users and resolved their issues, as this is crucial for the role.
We think you need these skills to ace IT Systems Support - FinTech - £60K+
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, DevOps, and cloud technologies. Emphasise your skills in resolving Jira tickets, MDM solutions, and any customer service roles you've held.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the FinTech sector and how your background in IT systems support aligns with the company's goals. Mention specific projects or achievements that demonstrate your expertise in Linux, scripting, and stakeholder management.
Showcase Relevant Skills: When filling out your application, ensure you clearly list your technical skills such as Bash and PowerShell scripting, AWS Cloud experience, and your ability to work across different support levels. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT roles.
How to prepare for a job interview at Oliver Bernard
✨Showcase Your Technical Skills
Make sure to highlight your experience with 1st, 2nd, and 3rd line support during the interview. Be prepared to discuss specific examples of how you've resolved Jira tickets or provided MDM solutions, as this will demonstrate your hands-on expertise.
✨Demonstrate Your DevOps Knowledge
Since the role involves bridging IT Support and DevOps, be ready to talk about your previous experience supporting DevOps and AWS Cloud. Discuss any projects where you improved efficiency or collaborated with different teams, as this will show your ability to work cross-functionally.
✨Emphasise Customer Service Experience
Highlight your prior customer service and stakeholder management experience. Share examples of how you've effectively communicated with users and resolved their issues, as this is crucial for a role that involves supporting new users.
✨Prepare for Technical Questions
Expect technical questions related to Linux, scripting with Bash or PowerShell, and networking. Brush up on these topics beforehand and be ready to explain your thought process when solving technical problems, as this will showcase your analytical skills.
