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- Tasks: Manage onboarding for schools, coordinate data migration, and schedule training.
- Company: Join a leading EdTech SaaS company transforming education.
- Benefits: Enjoy fully remote work with competitive pay of £275-£300 per day.
- Why this job: Make a real impact in education while developing your project management skills.
- Qualifications: Experience in SaaS, strong project management, and stakeholder relationship skills required.
- Other info: Ideal start date is 1st October; initial contract for 6 months.
The predicted salary is between 66000 - 78000 £ per year.
Role Customer Onboarding Manager for a leading EdTech SaaS company. Fully remote (UK based). You will own the onboarding process for multiple schools at any given time, and support coordinating data migration and training schedules.Base pay range This range is provided by Oliver Bernard. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Responsibilities Own the onboarding process for multiple schools at any given timeCoordinate data migration activitiesCoordinate and schedule customer trainingManage stakeholder relationships and ensure customer success metrics are achievedQualifications Software as a service (SaaS) – essentialExperience with CRMs and ability to interpret data for schoolsExpertise in Excel and Google Sheets and related toolsExperience in EdTech – desirableDuration: Initial 6 monthsAdditional details Location: Fully remote (UK based only)Note: If you have an interest in the education space and experience in an enterprise SaaS environment, this role may be for you. Please apply for more details.
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Customer Onboarding Manager employer: Oliver Bernard
Contact Detail:
Oliver Bernard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Onboarding Manager
✨Tip Number 1
Familiarise yourself with the EdTech landscape. Understanding the specific challenges and trends in education technology will help you connect with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Highlight your project management skills by preparing examples of past projects where you successfully managed onboarding processes. Be ready to discuss how you coordinated data migrations and training schedules effectively.
✨Tip Number 3
Network with professionals in the SaaS and EdTech sectors. Engaging with industry peers can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Brush up on your CRM and data interpretation skills. Being able to simplify complex data for schools is crucial, so consider practicing how you would present data insights in a clear and engaging manner.
We think you need these skills to ace Customer Onboarding Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in SaaS, project management, and customer onboarding. Use specific examples that demonstrate your skills in managing data migration and building customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for EdTech and your understanding of the onboarding process. Mention how your previous experiences align with the requirements of the role and why you are excited about this opportunity.
Highlight Relevant Skills: In your application, emphasise your expertise in using CRMs, Excel, and Google Sheets. Provide examples of how you've simplified data for clients in the past, as this is crucial for the role.
Showcase Change Management Experience: Include specific instances where you've successfully managed change within an organisation. This could involve training staff or implementing new processes, which will be valuable for the Customer Onboarding Manager position.
How to prepare for a job interview at Oliver Bernard
✨Showcase Your SaaS Knowledge
Make sure to highlight your experience with Software as a Service (SaaS) during the interview. Be prepared to discuss specific projects where you successfully managed onboarding processes, as this will demonstrate your understanding of the industry.
✨Demonstrate Project Management Skills
Prepare examples that showcase your strong project management skills. Discuss how you've coordinated multiple tasks and timelines in previous roles, especially in relation to onboarding or training schedules.
✨Emphasise Stakeholder Management
Be ready to talk about your experience in building relationships with stakeholders. Share specific instances where you effectively communicated with clients or team members to ensure a smooth onboarding process.
✨Familiarity with Data Migration
Since managing data migration is a key part of the role, come equipped with examples of how you've handled similar processes in the past. Explain how you simplified complex data for clients, making it easier for them to understand.
