Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, promote products, and deliver exceptional service in a dynamic environment.
- Company: Leading health and wellbeing company with a focus on customer satisfaction.
- Benefits: Professional development opportunities, performance rewards, and a supportive team culture.
- Other info: Be part of a motivated team while also thriving independently.
- Why this job: Join a fast-growing industry and make a real difference in customer experiences.
- Qualifications: Strong communication skills and experience in sales or customer service.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an enthusiastic and driven Sales & Customer Service Executive to join a leading health and wellbeing company. This role involves engaging with prospective and existing customers, promoting products and services, and delivering an outstanding customer experience. You will manage both inbound and outbound calls, aiming to drive sales while ensuring customer satisfaction remains a top priority.
Key Responsibilities:
- Provide first-class customer service across all interactions.
- Engage in proactive outbound calls to generate revenue and meet sales targets.
- Handle inbound enquiries efficiently, offering solutions and promoting services.
- Maintain high standards of professionalism, empathy, and communication on every call.
- Manage difficult conversations following company procedures, recording and escalating feedback when necessary.
- Work towards achieving sales KPIs, including up-selling and cross-selling opportunities.
- Support and contribute to a positive team environment while also working independently.
What We're Looking For:
- Strong communication, interpersonal, and customer service skills.
- Proven experience in a sales or customer service role, ideally within a target-driven environment.
- Demonstrated ability to meet or exceed KPIs and sales targets.
- Confidence in handling objections and problem-solving.
- Proficiency with CRM/CMS systems and general IT literacy.
- Excellent organisational and time-management skills.
- Energetic, empathetic, ambitious, and motivated to succeed.
- A collaborative team player who can also work autonomously.
Why Join:
This is an exciting opportunity to work in the fast-growing health and wellbeing industry, with opportunities for professional development, rewards for performance, and the chance to be part of a dynamic, customer-focused team.
Customer Service and Sales Executive in York employer: Oliver Belle
Contact Detail:
Oliver Belle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Sales Executive in York
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your communication skills! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling calls and objections during the interview process.
✨Tip Number 3
Be ready to share your success stories! Think of specific examples where you've met or exceeded sales targets or provided exceptional customer service. These anecdotes will showcase your skills and experience effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our awesome team in the health and wellbeing industry.
We think you need these skills to ace Customer Service and Sales Executive in York
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and sales shine through. We want to see that you're genuinely excited about the role and the health and wellbeing industry!
Tailor Your Experience: Make sure to highlight your relevant experience in sales or customer service. Use specific examples that demonstrate how you've met or exceeded KPIs in the past. This helps us see how you can contribute to our team.
Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality come through in your writing. We’re looking for someone who can connect with customers, so a friendly tone can go a long way!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Oliver Belle
✨Know the Company Inside Out
Before your interview, take some time to research the health and wellbeing company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you handled difficult conversations or exceeded customer expectations, as this aligns perfectly with the role's requirements.
✨Practice Your Sales Techniques
Since the role involves driving sales, be ready to discuss your approach to sales and how you've met or exceeded KPIs in previous positions. Practise handling objections and think of ways to demonstrate your ability to up-sell and cross-sell.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview. This could involve simulating a call with a customer. Stay calm, be empathetic, and focus on providing solutions. This will showcase your communication skills and ability to handle real-life situations.