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For Companies At a Glance
- Tasks: Lead client relationships and manage impactful digital projects with creativity and efficiency.
- Company: Join OLIVER Agency, a pioneer in bespoke marketing solutions and AI technology.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact by driving innovative projects for top brands globally.
- Qualifications: 4+ years in an agency, strong client engagement, and project management skills.
- Other info: Dynamic team environment focused on sustainability and continuous learning.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Senior Account Manager role at OLIVER Agency. Established in 2004, OLIVER is the world’s first and only specialist in designing, building and running bespoke in‑house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries, demonstrating creativity and efficiency to deliver tailored solutions that resonate deeply with audiences. As part of The Brandtech Group, we leverage cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results.
About the role
In close partnership with our client, the Senior Account Manager assists the team in creating powerful and impactful digital content, building one‑to‑one relationships, providing total client support and delivering the best advice. The candidate ensures client requirements are met and all information is available, engages proactively with client needs, and understands the marketing strategy. They manage the full end‑to‑end lifecycle of projects and work alongside the Account Director within a 15‑strong Client Service team, delivering exceptional service.
What you will be doing
- Collaborate with the client and be responsible for Brand Guardianship, ensuring a positive client experience.
- Feed into milestone project plans and communicate them internally and externally in a timely manner.
- Interpret and consolidate client briefs; set and manage project timelines, brief projects, and ensure all output meets client requirements, is quality‑checked, approved, and on brand before release.
- Support the AD with issue escalation/resolution, manage resource requirements, and elevate potential bottlenecks when necessary.
- Assist with financial management, ensuring work is billed correctly and timely, and support the AD on account profitability.
- Monitor KPIs for the account.
- Help grow account & client development; develop, maintain, and grow client relationships, identifying new opportunities.
- Focus on internal commercial understanding: retention, revenue growth, high client satisfaction scores, and improved processes.
What you need to be great in this role
- Excellent client engagement skills and proactive organization to influence and build strong working relationships.
- At least 4 years in an agency environment.
- Strong team player with excellent interpersonal, communication, and proactive approach.
- Strong client‑facing and presentation skills; ability to inspire and lead others.
- Commitment to high‑quality output and service, with an eye for detail.
- Strong project management and organizational skills; ability to multitask.
- Good analytical and numerical skills.
- Ability to handle challenging situations and act appropriately.
- Good negotiation skills and ability to close deals quickly.
- Team player with strong work ethic and ability to adapt to and drive change.
- Strategic thinker capable of analytical thinking at a detailed level.
- Ability to strongly influence those outside direct control for positive results.
- Displays respect to all colleagues and encourages this behaviour in own team.
- Manages conflict in a positive and assertive manner for the best outcome.
- The ability to manage and develop junior team members.
- Experience in multi‑disciplinary digital, immersive communication, and growing client accounts.
- Experience working in Automotive.
- Four years of relevant experience in Digital, Web Design, Tactical Campaigns, UX‑UI, and Digital Production.
Our values shape everything we do
- Ambitious to succeed
- Imaginative to push the boundaries of what’s possible
- Inspirational to do groundbreaking work
- Always learning and listening to understand
- Results‑focused to exceed expectations
Equal opportunity employer
OLIVER, a part of the Brandtech Group, is an equal‑opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science‑based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Senior Account Manager employer: OLIVER Agency
Contact Detail:
OLIVER Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Senior Account Manager role. You never know who might have the inside scoop on an opportunity at OLIVER Agency or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching OLIVER Agency thoroughly. Understand their values, recent projects, and how they leverage AI technology. This will not only impress your interviewers but also help you tailor your responses to show how you can contribute to their mission.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in client engagement and project management. Highlight specific examples where you've successfully managed client relationships and delivered exceptional results, as this is key for the Senior Account Manager role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining OLIVER Agency and being part of their innovative team.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your relevant experience in client engagement and project management, and show how you align with our values at OLIVER.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven results in previous roles. Use metrics where possible to demonstrate your impact on client satisfaction and account growth.
Be Authentic: Let your personality shine through in your application. We value creativity and individuality, so don’t be afraid to express what makes you unique and how you can contribute to our team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it reaches the right people in our team.
How to prepare for a job interview at OLIVER Agency
✨Know Your Client
Before the interview, dive deep into OLIVER Agency's client portfolio. Understand their key clients and the industries they operate in. This will help you demonstrate your knowledge of their business and how you can contribute to building strong client relationships.
✨Showcase Your Project Management Skills
Prepare specific examples of how you've successfully managed projects in the past. Highlight your ability to set timelines, manage resources, and ensure quality output. Be ready to discuss how you handle challenges and keep projects on track.
✨Demonstrate Your Analytical Thinking
Since the role requires good analytical skills, come prepared with examples of how you've used data to drive decisions or improve processes. Discuss any KPIs you've monitored and how you've contributed to account profitability in previous roles.
✨Emphasise Team Collaboration
OLIVER values teamwork, so be sure to share experiences where you've worked effectively within a team. Talk about how you've supported colleagues, managed conflicts positively, and contributed to a collaborative environment.
