Project Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Location: London, United Kingdom (2-3 days a week from both our Clerkenwell & Client Canary Wharf offices)

About the role:

As Project Manager, you'll own the delivery of our most complex, high-profile creative campaigns — multi-channel projects spanning email, video, social, digital display, and print, produced within the detailed approval environment of a major regulated financial services brand. You'll create and manage master timing plans, project estimates, and status documentation, while monitoring project burn, utilisation, and resource forecasting throughout. This isn't a backroom role: you'll attend client meetings in person and virtually, working visibly alongside the client leadership team as an informed and credible project voice. You'll bring calm, clarity, and proactive problem-solving when campaigns evolve, approval chains extend, or plans need to pivot. The team expects you to know the detail — when, where, who, how — and to act as the backstop that keeps everything and everyone on track.

What you will be doing:

• Own end-to-end project management on multi-channel creative campaigns, building and maintaining master timing plans, project estimates, and status reporting.
• Monitor project burn, utilisation, and resource forecasting throughout the project lifecycle — identifying risks early, escalating proactively, and keeping delivery on track.
• Partner with the resourcing team to ensure the right creative and production resource is in place at the right time across concurrent workstreams.
• Lead regular project status check-ins with internal teams and client stakeholders, driving clarity on next steps, dependencies, and ownership.
• Attend and actively contribute to client meetings — in person at Canary Wharf and virtually — supporting the client leadership team as an integrated member of the extended team.
• Manage project-level budgets including cost estimation and reconciliation, raising purchase orders, tracking spend, and supporting profitable project delivery.
• Navigate the requirements of a regulated financial services client, including multi-stakeholder sign-off chains, detailed approval processes, and evolving briefs — re-prioritising and re-planning without losing momentum.
• Anticipate obstacles and re-solutionise when curve balls land, keeping your project team informed and aligned throughout.
• Contribute actively to the team's adoption of AI-assisted workflows, using relevant tools to improve efficiency and output quality.
• Bring consistent positive energy, curiosity, and a solutions-first mindset to a large, varied, and fast-paced team.

What you need to be great in this role:

• A proven track record of project managing complex, multi-channel creative campaigns — including email, video, paid social, and digital display; print experience is a plus.
• 3+ years experience working within a creative agency, with a strong working understanding of how creative and production teams operate.
• Confidence managing projects for large, high-profile brands — ideally in a regulated sector such as financial services, retail banking, or a similarly approval-intensive environment.
• Financial literacy across project management: experience tracking burn and utilisation, managing project-level estimates, and supporting profitable delivery.
• Strong stakeholder management skills — able to work confidently with senior clients and internal teams, ask the right questions at the right time, and advocate clearly for what the project needs.
• Excellent organisational skills and attention to detail: a natural instinct for tracking moving parts across complex campaigns, spotting risk before it becomes an issue, and keeping all elements progressing in parallel.
• Resilience and adaptability: you approach change, pivots, and delays as challenges to solve, not disruptions to manage around.
• Budget and project financial management: Experience managing project-level budgets, including cost estimation, purchase orders, and spend tracking.
• Ability to monitor project burn and utilisation, flag variances early, and support overall account profitability.
• Confidence contributing to resource forecasting alongside the resourcing team.

Gen AI and Agentic Thinking:

• Working proficiency with Gen AI tools relevant to project management and creative production workflows — with genuine enthusiasm for exploring how AI can improve the quality and efficiency of your work.
• Experience building or contributing to AI-assisted ways of working, whether in a professional or personal context; able to speak clearly about what AI brings to creative industries and where human judgment matters most.
• Agentic approach to complex, multi-workstream projects: able to break challenges into components, identify the most efficient path forward, and adapt when priorities shift.
• Ability to critically evaluate AI outputs and apply sound judgment before acting on them.

Formal qualifications are welcome but not required. Equivalent experience gained through work, self-directed learning, or other routes is equally valued.

Our values shape everything we do:

• Be Ambitious to succeed.
• Be Imaginative to push the boundaries of what’s possible.
• Be Inspirational to do groundbreaking work.
• Be always learning and listening to understand.
• Be Results-focused to exceed expectations.
• Be actively pro-inclusive and anti-racist across our community, clients and creations.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.