At a Glance
- Tasks: Lead creative projects and manage client relationships in a dynamic environment.
- Company: Join OLIVER, a forward-thinking agency committed to inclusivity and sustainability.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for professional growth.
- Other info: Be part of a diverse team that values creativity and continuous learning.
- Why this job: Make a real impact by collaborating with global clients and leading creative teams.
- Qualifications: 4+ years in an agency, strong client engagement, and project management skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: UK
About the role
Working in close partnership with our client, the Senior Account Manager is responsible for the planning and account management of all creative work (both in‐scope and out‐of‐scope), making best use of all our creative resources both on and off‐site in partnership with the Project Manager and on‐site studio team. As on‐site lead, the role is required to build strong collaborative relationships with clients in London and globally, as well as manage the on‐site team to create a first‐rate client experience and outputs.
The Senior Account Manager works proactively, understanding marketing strategy and ensuring that clients across multiple business areas work together to create consistency in all outputs. Working in a global remit, the role needs to understand transcreation and production with ease as well as the many local nuances that come with this. Importantly, the Senior Account Manager will be the engine room of the on‐site team within a fast‐paced environment, that requires a collaborative aptitude to develop exceptional and professional client relationships that encourage optimal performance for the account.
What you will be doing
- Work in true collaboration with clients and be responsible for Brand Guardianship on their projects to ensure that the client experience is as positive as possible.
- Management of and running of creative and studio team; day‐to‐day resource/freelance decisions.
- Line management of on‐site team.
- Ownership of process and systems re‐engineering for delivery of assets.
- Feed into milestone project plans and ensure that this is communicated internally and externally.
- Interpreting/consolidating client briefs, setting and managing project timelines, briefing projects internally & externally, ensuring all output meets client requirements, has been through QC and is approved and on brand before released to client.
- Strong understanding and experience with transcreation and localisation process (including print, video and digital).
- Supporting the AD with handling issues of escalation/resolutions, pre‐emptively managing all resource requirements, escalating potential issues & bottlenecks where necessary.
- Assist with financial management and understanding, ensuring work is billed correctly and timely; working with the AD on account profitability.
- KPI monitoring of the account.
- Help with account growth & client development; developing, maintaining and growing client relationships, plus identifying new opportunities.
- Internal commercial understanding: retention of account, increase in revenue, high client satisfaction scores, improved internal processes.
What you need to be great in this role
- Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
- At least 4 years in an agency environment.
- Strong team‐player and able to demonstrate excellent interpersonal/communication skills with a pro‐active approach.
- Strong client‐facing and presentation skills, ability to inspire and lead others.
- A commitment to high‐quality output and service, with an eye for detail.
- Strong project management and organisational skills, ability to multi‐task.
- Good analytical and numerical skills.
- Able to handle challenging situations and act appropriately.
- Good negotiation skills and ability to close deals quickly.
- Team player with strong work ethic and ability to adapt to and drive change.
- Strategic thinker and able to think analytically at a detailed level.
- Ability to strongly influence those outside direct control for positive results.
- Displays respect to all colleagues and encourages this behaviour in own team.
- Manages conflict in a positive and assertive manner for the best outcome.
- The ability to manage and develop junior team members.
Our values shape everything we do
- Be imaginative to push the boundaries of what's possible.
- Be always learning and listening to understand.
- Be actively pro‐inclusive and anti‐racist across our community, clients and creations.
Equal opportunity employer
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science‐based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Senior Account Manager (Part-Time) in London employer: OLIVER Agency
At Dove, we pride ourselves on being an exceptional employer that champions creativity and cultural relevance in the social media landscape. Our London-based team enjoys a vibrant work culture that fosters collaboration and innovation, with flexible working arrangements that support a healthy work-life balance. We are committed to employee growth, offering mentorship opportunities and the chance to lead impactful projects that resonate with diverse audiences across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager (Part-Time) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get an interview, let your true self shine through. Be engaging and relatable; after all, they want to see if you’ll fit into their team culture. Remember, it’s not just about skills but also about how you vibe with the crew.
✨Tip Number 3
Do your homework! Research the company and its clients before any meeting. Knowing their projects and challenges shows you’re genuinely interested and ready to contribute. Plus, it gives you great talking points to impress them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly. So, don’t hesitate—hit that apply button!
We think you need these skills to ace Senior Account Manager (Part-Time) in London
Some tips for your application 🫡
Show Your Collaborative Spirit:In your application, highlight your ability to work closely with clients and teams. We want to see how you build strong relationships and foster collaboration, as this is key for the Senior Account Manager role.
Demonstrate Your Project Management Skills:Make sure to showcase your project management experience. Talk about how you've successfully managed timelines, resources, and client expectations in previous roles. This will help us see your fit for the fast-paced environment we thrive in.
Be Detail-Oriented:We love candidates who pay attention to detail! In your written application, ensure that everything is polished and error-free. This reflects your commitment to high-quality output, which is crucial for this position.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at OLIVER Agency
✨Know Your Client
Before the interview, research the company and its clients thoroughly. Understand their brand values, recent projects, and market position. This will help you demonstrate your ability to build strong client relationships and show that you're proactive about understanding their needs.
✨Showcase Your Project Management Skills
Be prepared to discuss specific examples of how you've managed projects in the past. Highlight your organisational skills, ability to multi-task, and how you've successfully navigated challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Team Leadership
As a Senior Account Manager, you'll need to lead a team effectively. Share experiences where you've inspired and motivated others, managed conflicts positively, or developed junior team members. This will showcase your leadership style and ability to foster a collaborative environment.
✨Prepare for Financial Discussions
Since financial management is part of the role, brush up on your understanding of billing processes and account profitability. Be ready to discuss how you've handled budgets in previous roles and how you can contribute to the financial success of the account.
