At a Glance
- Tasks: Lead and develop high-quality care services, ensuring compliance and operational excellence.
- Company: Ambitious care provider focused on delivering impactful support across the South West.
- Benefits: Competitive salary, 28 days annual leave, and support for Level 5 qualifications.
- Other info: Exciting opportunity for career progression in a growing organisation.
- Why this job: Shape and grow services that genuinely change lives while leading a passionate team.
- Qualifications: Experience in adult social care, strong leadership skills, and CQC knowledge required.
The predicted salary is between 40000 - 45000 £ per year.
We are an ambitious and growing care provider delivering high-quality domiciliary care, complex healthcare packages and supported accommodation services across the South West.
We support adults with:
- Autism
- Mental health needs
- Physical disabilities
- Acquired brain injuries
- Behaviours of concern requiring Positive Behaviour Support
As part of our continued growth, we are seeking an experienced and motivated Registered Manager to lead our existing Domiciliary and Complex Care services whilst helping develop and launch a new Supported Accommodation provision. This is an exciting opportunity for someone who wants to move beyond simply maintaining compliance and play a key role in shaping, growing and developing services that genuinely change lives.
As Registered Manager, you will hold overall responsibility for the safe, effective and compliant delivery of our regulated services. You will provide strong operational leadership to care teams, coordinators and team leaders while working closely with the Directors and Nominated Individual to support business growth and service development.
This role combines:
- Operational leadership
- CQC compliance and governance
- Workforce management
- Service mobilisation and growth
The successful candidate will play a pivotal role in the launch and development of a new Supported Accommodation service while maintaining high-quality domiciliary and complex care services.
Key Responsibilities
Regulatory & Compliance
- Maintain and fulfil all responsibilities associated with CQC Registered Manager registration.
- Ensure compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.
- Lead preparation for inspections, audits and commissioner reviews.
- Submit CQC notifications and statutory reports.
- Act as Safeguarding Lead across all services.
- Ensure robust quality assurance systems are embedded throughout the organisation.
- Lead investigations relating to incidents, complaints, safeguarding concerns and medication errors.
Service Delivery
- Oversee the delivery of person-centred care and support.
- With the support of the Team Leaders, ensure care plans, risk assessments and support plans remain accurate and up to date.
- Promote Positive Behaviour Support and least restrictive practice.
- Monitor outcomes and quality of life for people receiving support.
- With the support of the Clinical lead, ensure safe and effective management of complex healthcare packages.
- Lead the mobilisation of a new Supported Accommodation service.
- Support referrals, assessments and transition planning.
- Build positive relationships with local authorities and commissioners.
- Ensure tenancy rights and independence are promoted at all times.
- Support occupancy growth and service sustainability.
Leadership & Workforce Development
- Lead, motivate and inspire multidisciplinary teams.
- Conduct staff supervision, appraisals and performance management.
- Support recruitment, onboarding and workforce development.
- Ensure training compliance and competency assessments are maintained.
- Create a positive culture of accountability, learning and continuous improvement.
Business Development & Growth
- Build and maintain relationships with commissioners and stakeholders.
- Attend provider forums and networking events.
- Support tender submissions and framework applications.
- Contribute to occupancy growth and service expansion.
- Monitor budgets, staffing costs and service profitability.
What We're Looking For
- Previous experience as a Registered Manager or Deputy Manager within Adult Social Care Service
- Strong knowledge of CQC Regulations, Safeguarding Adults, Mental Capacity Act, Positive Behaviour Support and Health & Safety legislation
- Experience managing domiciliary care services
- Experience managing complex care packages
- Excellent leadership and people management skills
- Full UK Driving Licence
- Current Registered Manager status with CQC
- Level 5 Diploma in Leadership & Management for Adult Care
- Experience within Supported Living or Supported Accommodation
- Experience mobilising new services
- Experience working with commissioners and local authorities
- Knowledge of Birdie, Nourish, Access Care Planning or similar digital care systems
What We Offer
- 28 days annual leave including bank holidays
- Support towards Level 5 qualifications (if required)
- Opportunity to lead and shape new services
- Genuine progression opportunities within a growing organisation
Registered Manager in West Bromwich employer: OliveLeaf Healthcare Solutions
As a leading care provider in the South West, we pride ourselves on delivering high-quality domiciliary and complex care services that truly make a difference in people's lives. Our supportive work culture fosters professional growth, offering opportunities for leadership development and the chance to shape new services, all while enjoying a competitive salary and generous annual leave. Join us in our mission to provide exceptional care and support to adults with diverse needs, and be part of a team that values accountability, learning, and continuous improvement.
Contact Details:
OliveLeaf Healthcare Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager in West Bromwich
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at OliveLeaf Healthcare Solutions.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from OliveLeaf Healthcare Solutions!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like OliveLeaf Healthcare Solutions, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at OliveLeaf Healthcare Solutions or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Registered Manager in West Bromwich
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to OliveLeaf Healthcare Solutions:Before hitting send, make sure to tailor your application specifically to OliveLeaf Healthcare Solutions! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at OliveLeaf Healthcare Solutions
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
