At a Glance
- Tasks: Coordinate care services and support clients and clinicians in a dynamic environment.
- Company: Join Leaf Complex Care, part of the Catalyst Care Group, known for exceptional care.
- Benefits: Enjoy wellness days, retail discounts, and a supportive workplace culture.
- Other info: Embrace diversity and inclusivity in a role that values your unique contributions.
- Why this job: Make a real difference in people's lives while growing your career in healthcare.
- Qualifications: Experience in healthcare coordination and strong communication skills are preferred.
The predicted salary is between 32833 - 32833 £ per year.
Location: Weston-super-Mare
Job Types: Full time, Permanent
Hours: 37 hours per week
Salary: £27,000 - £32,000 per year
On-call may be required which would be paid on top of the salary.
Join a supportive and passionate team at Leaf Complex Care, part of the Catalyst Care Group, delivering exceptional, person-centred care across Somerset. As a Care Coordinator, you will play a vital role in ensuring smooth service delivery, supporting both clients and clinicians, and contributing to the continued growth and success of the organisation.
About The Role
As a Care Coordinator, you will be responsible for the day-to-day coordination of staffing and service delivery. You will act as a key point of contact for both clients and clinicians, managing queries efficiently and ensuring the right clinicians are matched to client needs in line with company policies and care standards.
Working closely with the Transforming Care, Account Management, and Sales teams, you will help maintain high levels of client satisfaction while supporting business growth. The role also includes participation in the on-call rota as part of your regular duties.
Key Responsibilities
- Coordinate staffing solutions to meet client requirements across care services
- Manage and respond promptly to all incoming client and clinician queries
- Match clinicians skills, experience, and availability to client needs
- Work collaboratively with internal teams to ensure compliant and effective service delivery
- Maintain accurate records in line with company procedures and regulatory requirements
- Support service improvement and build positive relationships with clients and staff
About You
- NVQ Level 2 in Health and Social Care (desirable)
- Experience within the healthcare sector, ideally in a coordination or administrative role
- Strong communication, organisational, and multitasking skills
- Confident using Microsoft Word, Outlook, and Excel
- Ability to work effectively in a fast-paced environment
- Full UK driving licence
Benefits
- Employee Assistance Programme
- Retail Discount Scheme
- Workplace Pension Scheme
- Gym and Cycle to Work discounts
- Health Cash Plan
- Four additional wellness days per year
- Extra holiday day on your birthday
- Group Life Insurance
- Group Critical Illness Cover
- Income Protection Cover
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.
As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.
Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service and other compliance checks required.
Care Coordinator in Weston-super-Mare employer: Olive Recruit
At Olive Recruit, we pride ourselves on being an excellent employer, offering a supportive and flexible work environment for our Community Support Workers in Radstock, Chippenham, and Bristol. With competitive pay, continuous training opportunities, and a collaborative leadership team, we empower our employees to grow and make a meaningful impact in the lives of those they support. Join us in a culture that values diversity, inclusivity, and personal development, ensuring every team member feels valued and respected.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Weston-super-Mare
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Olive Recruit.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Olive Recruit.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Olive Recruit, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Coordinator in Weston-super-Mare
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Olive Recruit.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Olive Recruit.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Olive Recruit. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Olive Recruit. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Olive Recruit
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Olive Recruit’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
