At a Glance
- Tasks: Lead and manage multiple Supported Living services, ensuring high-quality, person-centred care.
- Company: Join a supportive and inclusive team dedicated to making a real difference in people's lives.
- Benefits: Enjoy enhanced pay during leave, career progression, and support for qualifications.
- Other info: Flexible working across locations with a strong focus on team development and service improvement.
- Why this job: Make a positive impact on adults with complex needs while developing your leadership skills.
- Qualifications: Experience in health and social care management and a passion for supporting diverse individuals.
Location: Reigate, Redhill, Surrey (across multiple Supported Living services)
Salary: £39,346 per year
Hours: 37.5 hours per week
We are looking for an experienced, resilient and hands-on Care Manager to lead across multiple Supported Living services, supporting adults with complex needs while driving consistency, quality and cultural improvement across dispersed teams. This role spans four services across Reigate and Redhill, supporting individuals with learning disabilities, autism, mental health needs and behaviours that require structured and person-centred support approaches. You will need to be confident working across sites, managing competing priorities and maintaining strong operational oversight within services that are actively evolving through change and development. The role requires a visible, proactive leader who is grounded in practice, able to balance day-to-day engagement with wider service accountability, staff development and quality assurance.
About the Role
The Care Manager will oversee four Supported Living services, supporting around 20 adults with learning disabilities, autism, mental health needs and complex health requirements. This is a hands-on leadership role managing a team of 12 permanent and 3 bank staff, ensuring the delivery of safe, high-quality and person-centred support that promotes independence, wellbeing and positive outcomes. The Care Manager will take responsibility for driving service improvements, embedding best practice, maintaining compliance and developing a motivated and high-performing team. The role is split across services, head office and occasional support shifts, requiring flexibility and a strong presence across all locations while consistently leading by example.
Key Responsibilities
- Lead and manage multiple Supported Living services, ensuring safe, high-quality, person-centred care.
- Inspire, coach and develop a team of Support Workers and Lead Support Workers to deliver excellent outcomes.
- Ensure compliance with CQC standards, legislation, safeguarding requirements and organisational policies.
- Oversee care planning, risk assessments and digital records, ensuring they remain accurate and person centred.
- Build positive relationships with individuals, families, healthcare professionals, local authorities and external agencies.
- Support individuals with a range of complex needs, including learning disabilities, autism, mental health and complex health conditions.
- Monitor service quality, investigate incidents and implement continuous improvements.
- Lead assessments for new referrals and support successful service transitions.
- Manage staffing, recruitment, inductions, supervision, performance management and rota planning.
- Ensure services operate within agreed budgets while maintaining excellent standards of care.
- Promote Positive Behaviour Support, least restrictive practice and the principles of the Mental Capacity Act.
- Participate in the on-call rota following probation (approximately every 12 weeks with additional payment).
About You
- Previous management or strong deputy management experience within Health and Social Care.
- Experience leading teams within Supported Living, Residential Care or complex community services.
- Confidence managing multiple services, competing priorities and organisational change.
- Strong knowledge of CQC regulations, safeguarding, person-centred care and relevant legislation.
- Excellent leadership, communication and organisational skills.
- Experience supporting adults with learning disabilities, autism, mental health needs or complex behaviours.
- Ability to build positive relationships with professionals, families and multidisciplinary teams.
- Full UK driving licence and access to a vehicle for work.
- Level 5 Diploma in Leadership for Health & Social Care, or willingness to complete it following probation.
Benefits
- Enhanced pay during maternity, paternity, or adoption leave.
- Employee Assistance Programme offering free legal support and counselling.
- Support for achieving Social Care qualifications (levels 3 and 5).
- Clear career progression opportunities.
- Financial rewards for successful recruitment referrals.
- Inclusive, friendly, and supportive work environment.
- Comprehensive induction programme with training for a successful start in your role as a Care Manager.
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values Integrity, Impact, Inclusivity, and Innovation guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Care Manager in Reigate employer: Olive Recruit
At Olive Recruit, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in the heart of Reigate and Redhill. Our commitment to employee growth is evident through clear career progression opportunities, comprehensive training programmes, and a strong focus on staff wellbeing, including enhanced pay during family leave and access to an Employee Assistance Programme. Join us to make a meaningful impact while working with a dedicated team that values integrity, inclusivity, and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Care Manager in Reigate
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Olive Recruit.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Olive Recruit!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Olive Recruit, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Olive Recruit or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Care Manager in Reigate
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Olive Recruit:Before hitting send, make sure to tailor your application specifically to Olive Recruit! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Olive Recruit
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
