At a Glance
- Tasks: Lead and manage supported living services, ensuring compliance and high service standards.
- Company: Join a diverse and inclusive recruitment agency committed to making a positive impact.
- Benefits: Enjoy 28 days holiday, pension plan, and 24/7 support services.
- Other info: Embrace a culture of integrity, impact, inclusivity, and innovation.
- Why this job: Make a real difference in the lives of young people while developing your leadership skills.
- Qualifications: Proven experience in managing teams and ensuring compliance in social care settings.
The predicted salary is between 70000 - 75000 £ per year.
We are looking to recruit a Head of Operations to lead and manage supported living services, ensuring compliance with Ofsted regulations and maintaining high service standards. The Head of Operations will oversee multiple regions, driving efficiency, financial sustainability, and quality care for young people. Reporting to the Director of Operations, the Head of Operations will lead Operations Managers, ensuring high occupancy, effective budget management, and strong staff performance.
Developing professional relationships with external agencies and local authorities is essential, as is ensuring all homes meet safeguarding and health and safety requirements. The Head of Operations will be responsible for strategic planning, service development, and overseeing new home openings while implementing quality assurance processes to enhance operational performance. Ensuring the effective use of systems such as ClearCare, Breathe HR, and Planday is key.
The ideal candidate will be an experienced leader with the ability to manage people, financial resources, and regulatory compliance to deliver exceptional outcomes. Do you have?
- Proven track record in managing and leading teams, particularly in social care or supported living services.
- Experience in working within Ofsted-regulated services and ensuring compliance with relevant frameworks.
- Strong background in managing budgets, financial oversight, and ensuring cost efficiency in service delivery.
- In-depth understanding of safeguarding policies, risk management, and maintaining high service standards.
- Experience in recruitment, staff supervision, performance management, and fostering a positive working culture.
- Ability to handle challenging situations, including disciplinary actions, grievances, and emergency situations.
- Proficiency in using systems such as ClearCare, Breathe HR, and Planday is essential.
- Valid driving license.
Benefits:
- 28 days of holiday
- Pension plan
- Employee Referral Program
- Access to Sage Employee Benefits
- 24/7 support through our Employee Assistance Program
- On-demand GP service available 24/7
- Full enrolment and funding for required qualifications
- Access to Key Worker Discount Schemes
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values Integrity, Impact, Inclusivity, and Innovation guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.
We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service and other compliance checks required.
Head of Operations in London employer: Olive Recruit
At Olive Recruit, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and empowers our employees to excel. With competitive benefits such as 28 days of holiday, a pension plan, and access to continuous professional development, we ensure that our team members have the resources they need to thrive in their roles. Located in London/Peterborough, our commitment to integrity, impact, inclusivity, and innovation creates a dynamic environment where every employee can contribute meaningfully to the lives of young people and vulnerable adults.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Olive Recruit.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Olive Recruit.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Olive Recruit.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Olive Recruit. Apply directly through us to stand out!
We think you need these skills to ace Head of Operations in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Olive Recruit. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Operations, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Olive Recruit
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Olive Recruit. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
