At a Glance
- Tasks: Coordinate care services and support clients and clinicians in a dynamic environment.
- Company: Join Leaf Complex Care, a passionate team dedicated to exceptional care.
- Benefits: Enjoy competitive salary, wellness days, discounts, and a supportive workplace culture.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
- Why this job: Make a real difference in people's lives while growing your career in healthcare.
- Qualifications: Experience in healthcare coordination and strong communication skills are preferred.
The predicted salary is between 25000 - 28000 £ per year.
Location: Weston-super-Mare
Job Types: Full time, Permanent
Hours: 37 hours per week
Salary: £25,000 - £28,000 per year
On-call may be required which would be paid on top of the salary.
Join a supportive and passionate team at Leaf Complex Care, part of the Catalyst Care Group, delivering exceptional, person-centred care across Somerset. As a Care Coordinator, you will play a vital role in ensuring smooth service delivery, supporting both clients and clinicians, and contributing to the continued growth and success of the organisation.
About The Role
As a Care Coordinator, you will be responsible for the day-to-day coordination of staffing and service delivery. You will act as a key point of contact for both clients and clinicians, managing queries efficiently and ensuring the right clinicians are matched to client needs in line with company policies and care standards. Working closely with the Transforming Care, Account Management, and Sales teams, you will help maintain high levels of client satisfaction while supporting business growth. The role also includes participation in the on-call rota as part of your regular duties.
Key Responsibilities
- Coordinate staffing solutions to meet client requirements across care services
- Manage and respond promptly to all incoming client and clinician queries
- Match clinicians skills, experience, and availability to client needs
- Work collaboratively with internal teams to ensure compliant and effective service delivery
- Maintain accurate records in line with company procedures and regulatory requirements
- Support service improvement and build positive relationships with clients and staff
About You
- NVQ Level 2 in Health and Social Care (desirable)
- Experience within the healthcare sector, ideally in a coordination or administrative role
- Strong communication, organisational, and multitasking skills
- Confident using Microsoft Word, Outlook, and Excel
- Ability to work effectively in a fast-paced environment
- Full UK driving licence
Benefits
- Employee Assistance Programme
- Retail Discount Scheme
- Workplace Pension Scheme
- Gym and Cycle to Work discounts
- Health Cash Plan
- Four additional wellness days per year
- Extra holiday day on your birthday
- Group Life Insurance
- Group Critical Illness Cover
- Income Protection Cover
About Leaf Complex Care
At Leaf Complex Care, we provide high-quality, comprehensive care services through trusted experts, alongside cost-effective training for health and social care professionals and organisations. Our vision is to humanise health and social care and to be the most clinician-centric organisation and a great place to work. We are people-led, placing our team, clinicians, clients, and those we support at the heart of every decision we make. We exist to positively impact lives and deliver care that truly makes a difference. Join our family and our Great Place to Work.
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service and other compliance checks required.
Care Coordinator, Somerset employer: Olive Recruit
At Leaf Complex Care, we pride ourselves on being an exceptional employer, offering a supportive and passionate work environment in Weston-super-Mare. Our commitment to employee well-being is reflected in our comprehensive benefits package, including wellness days, a health cash plan, and a retail discount scheme, all designed to enhance your work-life balance. Join us to be part of a team that values inclusivity, fosters professional growth, and is dedicated to making a meaningful impact in the lives of those we care for.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator, Somerset
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Olive Recruit for the Care Coordinator, Somerset role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Care Coordinator, Somerset
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Olive Recruit, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Olive Recruit, and how you can make a difference!
How to prepare for a job interview at Olive Recruit
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Olive Recruit.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Olive Recruit appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Olive Recruit supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
