At a Glance
- Tasks: Coordinate care services and ensure clients receive the right support from clinicians.
- Company: Nurseline Community Services, a leader in person-centred healthcare.
- Benefits: Competitive salary, wellness days, discounts, and comprehensive health plans.
- Other info: Dynamic role with opportunities for growth and professional development.
- Why this job: Make a real difference in people's lives while developing your career in healthcare.
- Qualifications: Experience in healthcare coordination and strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
Job Type: Full-time, Permanent
Hours: 37.5 per week
Salary: £28,000 per year
Location: Bristol
Nurseline Community Services, part of the Catalyst Care Group, provides person-centred care and support to individuals across the community. They are a specialist healthcare provider offering person-centred, nurse-led support for people with complex needs. They provide a range of services including mental health support, community transition, complex physical care, autism and learning disability support, helping people move towards greater stability, independence and quality of life.
Nurseline is currently looking to appoint two Care Coordinators in Bristol: one full-time permanent position and one 9–12 month fixed-term maternity cover.
About the Role
As a Care Coordinator, you will be responsible for coordinating day-to-day staffing and service delivery, ensuring clients receive the right support and clinicians are appropriately matched to their needs. You will be the first point of contact for a range of client and clinician queries, providing a responsive and professional service while ensuring all staffing arrangements are delivered safely, efficiently and in line with company procedures and care standards. You will work closely with the Transforming Care, Account Management and Sales teams, supporting effective communication across the organisation and contributing to positive client relationships and the continued growth of the service. This is a varied, fast-paced role that would suit someone who is organised, proactive and confident managing multiple priorities.
Working Pattern
The team operates across an 8am–8pm service window, with colleagues working on a rotating shift pattern:
- 8am–4pm
- 9am–5pm
- 10am–6pm
Key Responsibilities
- Coordinate staffing solutions to meet client and service requirements.
- Match clinicians' skills, experience and availability to individual client needs.
- Manage incoming queries from clients and clinicians, ensuring they are responded to promptly and professionally.
- Work closely with internal teams to ensure smooth and compliant service delivery.
- Maintain accurate staffing, client and clinician records.
- Ensure all activity follows company policies, procedures and relevant care and compliance requirements.
- Build and maintain positive working relationships with clients, clinicians and colleagues.
- Support the wider team with service development and continuous improvement.
- Contribute to the growth of the service by providing a high-quality and responsive coordination function.
About You
We are looking for someone who is organised, reliable and confident working in a busy environment where priorities can change throughout the day. You will ideally have:
- Experience within the healthcare or social care sector, preferably in a coordination, administration or similar operational role.
- Strong communication and interpersonal skills.
- Excellent organisational skills and the ability to manage multiple queries and priorities at once.
- Good attention to detail and the ability to maintain accurate records.
- Confidence using Microsoft Word, Outlook and Excel.
- The ability to work proactively and as part of a wider team.
- A professional and solutions-focused approach when dealing with clients and clinicians.
- NVQ Level 2 in Health and Social Care is desirable but not essential.
- A full UK driving licence.
Benefits
- Employee Assistance Programme
- Retail Discount Scheme
- Workplace Pension Scheme
- Gym and Cycle to Work discounts
- Health Cash Plan
- Four additional wellness days per year
- Extra holiday day on your birthday
- Group Life Insurance
- Group Critical Illness Cover
- Income Protection Cover
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Care Coordinator – Full-Time Permanent And Fixed-Term Opportunities employer: Olive Recruit
Kiwi Childrens Services is an exceptional employer dedicated to making a meaningful impact in the lives of children and young people facing complex challenges. Located in South Gloucestershire, the company fosters a supportive and nurturing work culture that prioritises employee wellbeing through comprehensive benefits such as wellness days, a robust Employee Assistance Programme, and opportunities for professional growth. By joining our team, you will not only contribute to transformative care but also enjoy a fulfilling career in a collaborative environment that values resilience, patience, and genuine compassion.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator – Full-Time Permanent And Fixed-Term Opportunities
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Olive Recruit.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Olive Recruit.
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We think you need these skills to ace Care Coordinator – Full-Time Permanent And Fixed-Term Opportunities
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Olive Recruit.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Olive Recruit.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Olive Recruit. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Olive Recruit. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Olive Recruit
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Olive Recruit’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
