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- Tasks: Lead a team in delivering high-quality domiciliary care and manage daily schedules.
- Company: Join a supportive and inclusive team at Olive Recruit.
- Benefits: Competitive salary, flexible hours, and continuous training opportunities.
- Other info: Embrace diversity and inclusivity in a dynamic work environment.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in care coordination and strong organisational skills required.
The predicted salary is between 29000 - 29000 £ per year.
We are looking to recruit a Service Lead to join our client’s team in Bristol, supporting the delivery of high-quality domiciliary care within the local community. As a Senior Care Coordinator, you will play a vital role in ensuring that service users receive safe, person-centered care by managing rotas, supporting care staff, and maintaining effective communication with families and professionals.
About the role
The Service Lead will be responsible for coordinating daily schedules, completing spot checks and supervisions, and assisting with assessments and care plan reviews. You will also act as a point of contact with service users, ensuring that any queries or concerns are managed professionally and promptly. As a Service Lead, you will support the branch with compliance, safeguarding, and record keeping, while contributing to the smooth running of operations. This includes participating in the on-call rota and occasionally travelling to Chippenham for training or team support.
About You
- Previous experience in a Care Coordinator, Senior Carer, or similar role within domiciliary care.
- Strong organisational skills with experience in rota planning and scheduling.
- Knowledge of CQC requirements and safeguarding responsibilities.
- Excellent communication and interpersonal skills to build trust with staff, service users, and families.
- Ability to work under pressure, manage competing priorities, and problem-solve effectively.
- Confidence in carrying out staff supervisions, spot checks, and observations.
- A caring, professional approach and commitment to person-centred care.
- Flexibility to participate in the on-call rota.
- A valid UK driving licence and access to a vehicle.
Benefits
- Competitive pay, including travel enhancements and mileage reimbursement between calls.
- Flexible working hours with options for part-time or full-time contracts.
- Continuous training opportunities and career development support (Mandatory training provided).
- Encouraging and collaborative senior leadership team.
- Access to the company sick pay scheme.
- Enrolment in a contributory workplace pension.
- Participation in regular team-building and company-hosted events.
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Service Lead in Bristol employer: Olive Recruit
Contact Detail:
Olive Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Lead in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination and person-centred approaches. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, like rota plans or care assessments, to demonstrate your experience during interviews. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Lead in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in care coordination or similar positions, and don’t forget to showcase your organisational skills and knowledge of CQC requirements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about person-centred care and how your background makes you a perfect fit for the Service Lead role. Keep it engaging and personal!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects your ability to build trust with staff, service users, and families. Use clear and concise language, and don’t shy away from sharing examples of your interpersonal skills.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Olive Recruit
✨Know Your Stuff
Make sure you brush up on your knowledge of domiciliary care and the specific responsibilities of a Service Lead. Familiarise yourself with CQC requirements and safeguarding responsibilities, as these will likely come up during the interview.
✨Showcase Your Organisational Skills
Since the role involves managing rotas and schedules, be prepared to discuss your experience in this area. Bring examples of how you've successfully coordinated care staff or managed competing priorities in previous roles.
✨Communicate Effectively
Demonstrate your excellent communication skills by engaging with the interviewer. Use clear, concise language and provide thoughtful answers. Remember, building trust is key in this role, so show that you can connect with both staff and service users.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of specific situations where you've had to make quick decisions or manage conflicts, and be ready to share those experiences.