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- Tasks: Coordinate daily care services and manage staff rotas for high-quality support.
- Company: Join Leaf Complex Care, a compassionate team dedicated to empowering individuals with complex needs.
- Benefits: Enjoy discounts, a pension scheme, health cash plan, and life assurance.
- Other info: Be part of a diverse and inclusive workplace that values your individuality.
- Why this job: Make a real difference in people's lives while developing your organisational skills.
- Qualifications: Experience in care coordination and strong communication skills are essential.
The predicted salary is between 29000 - 29000 £ per year.
Location: Birmingham
Hours: 37.5 hours per week
Contract: Full-time, Permanent
Salary: £29,000 per year. On-call may be required, which would be paid on top of the salary.
We are recruiting a Senior Care Coordinator to join Leaf Complex Care, part of the Catalyst Care Group, supporting the delivery of high-quality, person-centred care across the Birmingham area. This role is central to the smooth coordination of daily care services, ensuring individuals receive consistent support while staff are scheduled effectively and supported in their roles.
About the Role
As a Senior Care Coordinator, you will play a key role in organising daily care delivery by managing rotas, coordinating staff allocation, and responding to operational enquiries. You will work closely with internal teams to ensure care arrangements run smoothly, records are maintained accurately, and services meet required standards. This is a varied and fast-paced position, ideal for someone who enjoys problem-solving, organisation, and being at the heart of service delivery.
Key Responsibilities
- Coordinate daily rotas to ensure care packages are safely and consistently covered
- Act as a main point of contact for staff and internal teams, handling day-to-day enquiries
- Work collaboratively with colleagues to support effective and responsive care delivery
- Match staff skills, experience, and availability to individual care requirements
- Maintain accurate records in line with company procedures and compliance expectations
- Support continuous service improvements and positive team working
- Participate in the on-call rota as required
About You
- Experience in care coordination, health and social care, or a relevant administrative role
- Ability to manage multiple priorities within a busy operational environment
- Strong communication skills with excellent attention to detail
- Confident using Microsoft Word, Outlook, and Excel
- NVQ Level 2 in Health and Social Care (or equivalent)
- Full UK driving licence
Benefits
- Discounts available across a wide range of retailers
- Company pension scheme
- Access to gym and cycle-related savings initiatives
- Health cash plan for routine medical expenses
- Life assurance cover
- Critical illness protection
- Income protection support
About Leaf Complex Care
Leaf Complex Care provides specialist support to individuals with complex needs, enabling them to live safely and independently within their communities. The organisation is known for its compassionate, structured approach to care delivery and its commitment to both service users and care professionals.
Apply Now
If you’re organized, proactive, and passionate about supporting others, we’d love to hear from you! Click Apply Now, and let’s arrange a quick chat about this exciting opportunity.
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.
We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service and other compliance checks required.
Senior Care Coordinator in Birmingham employer: Olive Recruit
Contact Detail:
Olive Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Care Coordinator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've successfully managed rotas or coordinated care in previous roles. This will demonstrate your ability to handle the fast-paced environment of a Senior Care Coordinator.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Leaf Complex Care.
We think you need these skills to ace Senior Care Coordinator in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in care coordination and how it aligns with the role. We want to see how your skills match our needs, so don’t hold back!
Showcase Your Communication Skills: As a Senior Care Coordinator, strong communication is key. Use your application to demonstrate your ability to communicate effectively, whether it's through examples of past experiences or how you handle enquiries.
Highlight Your Organisational Skills: This role is all about keeping things running smoothly. Share specific examples of how you've managed multiple priorities in a busy environment. We love to see problem-solving in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started!
How to prepare for a job interview at Olive Recruit
✨Know Your Care Coordination Stuff
Make sure you brush up on your knowledge of care coordination and the specific responsibilities of a Senior Care Coordinator. Familiarise yourself with how to manage rotas, allocate staff effectively, and respond to operational enquiries. This will show that you're not just interested in the role but also understand what it entails.
✨Show Off Your Communication Skills
Since this role involves being a main point of contact for staff and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles, especially in busy environments. This will demonstrate your ability to handle day-to-day enquiries effectively.
✨Be Ready to Problem-Solve
Expect questions that test your problem-solving skills. Think of scenarios where you had to manage multiple priorities or resolve conflicts within a team. Highlight your organisational skills and how you can maintain accurate records while ensuring care delivery runs smoothly.
✨Familiarise Yourself with Compliance Standards
Understanding compliance expectations is crucial in this role. Brush up on relevant regulations and standards in health and social care. Being able to discuss how you would ensure services meet these standards will set you apart as a candidate who takes quality seriously.