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- Tasks: Coordinate daily care services and manage staff schedules for effective support.
- Company: Join Leaf Complex Care, a compassionate organisation dedicated to high-quality care.
- Benefits: Enjoy discounts, pension scheme, health cash plan, and life assurance.
- Why this job: Make a real difference in people's lives while developing your organisational skills.
- Qualifications: Experience in care coordination and strong communication skills required.
- Other info: Dynamic role with opportunities for personal growth and a supportive team environment.
The predicted salary is between 25000 - 28000 £ per year.
Location: Birmingham
Hours: 37.5 hours per week
Contract: Full-time, Permanent
Salary: £25,000 - £28,000 per annum
On-call may be required, which would be paid on top of the salary.
We are recruiting a Care Coordinator to join Leaf Complex Care, part of the Catalyst Care Group, supporting the delivery of high-quality, person-centred care across the Birmingham area. This role is central to the smooth coordination of daily care services, ensuring individuals receive consistent support while staff are scheduled effectively and supported in their roles.
About the Organization
Leaf Complex Care provides specialist support to individuals with complex needs, enabling them to live safely and independently within their communities. The organisation is known for its compassionate, structured approach to care delivery and its commitment to both service users and care professionals.
About the Role
As a Care Coordinator, you will play a key role in organising daily care delivery by managing rotas, coordinating staff allocation, and responding to operational enquiries. You will work closely with internal teams to ensure care arrangements run smoothly, records are maintained accurately, and services meet required standards. This is a varied and fast-paced position, ideal for someone who enjoys problem-solving, organisation, and being at the heart of service delivery.
Key Responsibilities
- Coordinate daily rotas to ensure care packages are safely and consistently covered
- Act as a main point of contact for staff and internal teams, handling day-to-day enquiries
- Work collaboratively with colleagues to support effective and responsive care delivery
- Match staff skills, experience, and availability to individual care requirements
- Maintain accurate records in line with company procedures and compliance expectations
- Support continuous service improvements and positive team working
- Participate in the on-call rota as required
About You
- Experience in care coordination, health and social care, or a relevant administrative role
- Ability to manage multiple priorities within a busy operational environment
- Strong communication skills with excellent attention to detail
- Confident using Microsoft Word, Outlook, and Excel
- NVQ Level 2 in Health and Social Care (or equivalent)
- Full UK driving licence
Benefits
- Discounts available across a wide range of retailers
- Company pension scheme
- Access to gym and cycle-related savings initiatives
- Health cash plan for routine medical expenses
- Life assurance cover
- Critical illness protection
- Income protection support
If you are organised, proactive, and passionate about supporting others, we would love to hear from you! Click Apply Now, and let’s arrange a quick chat about this exciting opportunity.
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Care Coordinator in Birmingham employer: Olive Recruit
Contact Detail:
Olive Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those already working at Leaf Complex Care. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to care coordination. Think about your past experiences and how they relate to the role. We want you to shine!
✨Tip Number 3
Show your passion for person-centred care during your interview. Share stories that highlight your commitment to supporting individuals with complex needs. Let your enthusiasm be contagious!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Care Coordinator in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in care coordination and how it aligns with our values at Leaf Complex Care. We want to see how you can contribute to our mission of delivering high-quality, person-centred care.
Showcase Your Skills: Don’t forget to emphasise your organisational skills and attention to detail. Mention any relevant experience with managing rotas or coordinating staff, as these are key aspects of the role. We love seeing candidates who can demonstrate their problem-solving abilities!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and we can get in touch with you quicker. Plus, it shows us you're keen on joining our team at Leaf Complex Care!
How to prepare for a job interview at Olive Recruit
✨Know Your Care Coordination Stuff
Make sure you brush up on your knowledge of care coordination and the specific needs of individuals with complex requirements. Familiarise yourself with the key responsibilities listed in the job description, like managing rotas and responding to operational enquiries, so you can confidently discuss how your experience aligns with these tasks.
✨Show Off Your Organisational Skills
Since this role is all about organisation and problem-solving, prepare examples from your past experiences where you've successfully managed multiple priorities. Think about times when you had to coordinate schedules or handle unexpected changes, and be ready to share those stories during the interview.
✨Communicate Clearly and Confidently
Strong communication skills are essential for a Care Coordinator. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your qualifications and how you would handle day-to-day enquiries in the role.
✨Emphasise Team Collaboration
This position requires working closely with internal teams, so highlight your ability to collaborate effectively. Prepare to discuss how you've worked with colleagues in the past to improve service delivery or resolve issues, showcasing your commitment to teamwork and positive outcomes.
