Senior User Researcher

Senior User Researcher

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Conduct user research, create plans, and collaborate with teams to enhance digital solutions.
  • Company: Join Olive Jar Digital, a fun and inclusive consultancy transforming the digital landscape.
  • Benefits: Enjoy 25 days annual leave, health insurance, pension scheme, and an electric car scheme.
  • Why this job: Be part of a growing team that values your input and champions user needs.
  • Qualifications: Experience in user research and a passion for digital innovation are essential.
  • Other info: This is a permanent, full-time role with opportunities for professional growth.

The predicted salary is between 43200 - 72000 £ per year.

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Permanent, Full-time UK-wide

About the role

We are seeking an experienced User Researcher to collaborate closely with our multidisciplinary teams to architect and deliver cutting-edge digital solutions tailored to our clients\’ unique needs.

With a focus on excellence and a passion for pushing boundaries, you will contribute to Olive Jar Digital\’s mission of catalysing transformative change in the digital landscape.

About Olive Jar Digital

As we grow, we empower our teams to develop their roles and functions and offer support to get you from where you are now, to where you want to be.

Moving towards our 9th year, we are now an established brand, building digital products and services and championing the provision of expert talent to enhance customer and in-house teams, satisfying all user needs.

We are a professional, fun, fully inclusive and diverse digital consultancy, valuing everyone’s opinion.

With a huge growth plan over the next two years, we are looking to expand our client-facing delivery team with designers, developers, and testers as we continue to expand our project portfolio.

Responsibilities

  • Conduct user research to support new policies, identify unmet needs, and test improvements, including reviewing previous research on supplier payment services.
  • Create a user research plan with key goals, methods, and participant criteria, ensuring thorough documentation and communication of findings.
  • Recruit a diverse range of participants, including those with accessibility needs, maintaining a research schedule of every three weeks.
  • Collaborate with design and development teams to design, test, and refine prototypes, prioritising research to meet policy implementation targets.
  • Work with stakeholders to prioritise and design service improvements based on user insights, ensuring alignment with DDaT and GOV.UK standards.
  • Continuously test and refine enhancements, validating user needs across segments with design and development teams.

Benefits

  • 25 Days Annual Leave per annum (plus 8 Bank Holidays as standard)
  • Health Insurance
  • Pension Scheme
  • Annual Bonus Scheme
  • Annual Salary Review
  • Electric Car Scheme

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Senior User Researcher employer: Olive Jar Digital

At Olive Jar Digital, we pride ourselves on being an excellent employer that fosters a culture of inclusivity, collaboration, and professional growth. With a commitment to empowering our teams, we offer extensive benefits including generous annual leave, health insurance, and opportunities for career advancement within a dynamic and innovative environment. As we continue to expand, you will be part of a forward-thinking digital consultancy that values your contributions and supports your journey towards achieving your career aspirations.
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Contact Detail:

Olive Jar Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior User Researcher

✨Tip Number 1

Familiarise yourself with the latest trends in user research methodologies. Being well-versed in both qualitative and quantitative research techniques will help you stand out during discussions with our team.

✨Tip Number 2

Network with current or former employees of Olive Jar Digital on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the role.

✨Tip Number 3

Prepare to discuss specific examples of your past user research projects. Highlight how your findings led to actionable insights and improvements, as this will demonstrate your ability to contribute effectively to our multidisciplinary teams.

✨Tip Number 4

Showcase your passion for inclusivity in user research. Be ready to discuss how you've previously engaged diverse participant groups, especially those with accessibility needs, as this aligns with our commitment to meeting all user needs.

We think you need these skills to ace Senior User Researcher

User Research Methodologies
Qualitative and Quantitative Analysis
Usability Testing
Participant Recruitment
Accessibility Standards
Prototyping Skills
Collaboration with Cross-Functional Teams
Stakeholder Engagement
Documentation and Reporting
Data Interpretation
Communication Skills
Problem-Solving Skills
Adaptability to Change
Knowledge of DDaT and GOV.UK Standards

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior User Researcher position at Olive Jar Digital. Understand the responsibilities and required skills, and think about how your experience aligns with their needs.

Tailor Your CV: Customise your CV to highlight relevant experience in user research, collaboration with multidisciplinary teams, and any specific projects that demonstrate your ability to meet the role's requirements. Use keywords from the job description to make your application stand out.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user research and digital solutions. Mention specific examples of past work that relate to the responsibilities outlined in the job description, and express your enthusiasm for contributing to Olive Jar Digital's mission.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a user research role.

How to prepare for a job interview at Olive Jar Digital

✨Showcase Your Research Skills

Prepare to discuss your previous user research projects in detail. Highlight the methodologies you used, the challenges you faced, and how your findings influenced design decisions. This will demonstrate your expertise and ability to contribute to Olive Jar Digital's mission.

✨Understand the Company Culture

Familiarise yourself with Olive Jar Digital's values and culture. They emphasise inclusivity and collaboration, so be ready to share examples of how you've worked effectively in diverse teams and contributed to a positive work environment.

✨Prepare Questions for Your Interviewers

Think of insightful questions to ask during the interview. Inquire about their current projects, team dynamics, or how they measure the success of user research. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

✨Demonstrate Your Passion for User-Centric Design

Express your enthusiasm for creating user-focused solutions. Share stories that illustrate your commitment to understanding user needs and how you've successfully implemented changes based on user feedback in past roles.

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