At a Glance
- Tasks: Conduct user research to enhance digital services and improve user experiences.
- Company: Olive Jar Digital, a forward-thinking company focused on public sector projects.
- Benefits: Remote work flexibility and the chance to influence meaningful digital change.
- Other info: Join a dynamic team and contribute to innovative digital solutions.
- Why this job: Make a real impact by shaping user experiences in vital public sector services.
- Qualifications: Experience in user research and strong analytical skills required.
The predicted salary is between 57036 - 69710 £ per year.
- Senior User Researcher – SFIA 5
- Olive Jar Digital | 6-Month Fixed-Term Contract | Remote
Olive Jar Digital is seeking an experienced Senior User Researcher to support a public sector digital project on a six-month fixed-term contract, starting as soon as possible and running until March 2027.
You’ll plan and deliver research that helps teams understand user needs, behaviours and challenges, ensuring evidence informs service design and development decisions.
You’ll work closely with multidisciplinary teams to turn research findings into practical recommendations that improve digital services.
Key responsibilities
- Plan and conduct qualitative and quantitative user research.
- Facilitate user interviews, usability testing and other research activities.
- Analyse and synthesise findings into clear, actionable insights.
- Identify user needs, pain points and opportunities for service improvement.
- Collaborate with Content Designers, Interaction Designers and Product teams.
- Present research findings and recommendations to stakeholders.
- Ensure research informs decisions throughout the service lifecycle.
Essential experience
- Proven experience delivering user research for digital services.
- Strong knowledge of research methods and usability testing.
- Ability to analyse complex findings and communicate insights clearly.
- Experience working within multidisciplinary agile teams.
- Understanding of accessibility and user-centred design.
- Ability to operate at SFIA Level 5.
- Contract details
Duration
6-month FTC, through to March 2027.
Start date
ASAP.
Location
Remote, with visits to the client site when required.
Senior User Researcher employer: Olive Jar Digital
Olive Jar Digital is an exceptional employer that values innovation and collaboration, offering a dynamic work culture in the heart of London. With a hybrid working model, employees enjoy flexibility while engaging in meaningful projects that drive impact in the public sector. The company prioritises professional growth, providing ample opportunities for career advancement and skill development, making it an ideal place for those looking to make a difference.
