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- Tasks: Analyse performance data to improve digital services for disabled individuals and those with health conditions.
- Company: Olive Jar Digital, a mission-driven company focused on user-centred public services.
- Benefits: Hybrid work model, collaborative environment, and the chance to make a real impact.
- Why this job: Join a team that values innovation and directly supports meaningful change in public services.
- Qualifications: Experience in performance analysis, KPI development, and strong communication skills.
- Other info: 12-month fixed-term contract with opportunities for professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
Olive Jar Digital partners with public sector organisations to deliver meaningful, user‑focused digital services. We are currently supporting a major public sector client on a programme focused on helping disabled people and those with health conditions move closer to sustainable employment.
About the Role
We are looking for a Digital Performance Analyst to join our team on a 12-month fixed‑term contract. You will work closely with the client’s innovation hubs — test environments where staff, customers, and policy teams collaborate to try new ways of supporting people with health conditions and disabilities.
This is a critical role that will help the team measure performance, assess impact, and iterate based on evidence. You will be responsible for developing performance frameworks, designing KPIs, supporting AB testing, and turning data into insights that inform decision‑making and service improvement.
Key Responsibilities
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Develop and maintain performance measurement frameworks, including KPIs, to evaluate how the service meets user needs and supports programme objectives.
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Ensure alignment with the Government’s Digital Service Standard and encourage evidence‑driven design and iteration.
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Work with stakeholders across multiple services to gather and analyse data.
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Use a variety of data sources, including operational and back‑end service data, to provide actionable insights.
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Lead and support the development of testing approaches, including AB testing and experimentation.
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Present complex data in a clear, compelling way to influence stakeholders and inform change.
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Foster a culture of innovation, continuous improvement, and collaboration within the team.
Key Skills & Experience
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Strong background in performance analysis and KPI development.
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Experience working within cross‑functional teams in a digital or public sector environment.
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Proficiency in analysis and visualisation tools (e.g. Power BI).
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Strong SQL programming skills and ability to quickly learn new tools and techniques.
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Experience with AB testing and trial design.
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Excellent communication and stakeholder engagement skills — able to turn data into actionable stories.
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Understanding of security and data privacy considerations.
Why Join Olive Jar Digital?
At Olive Jar, we are passionate about building teams that deliver high‑quality, user‑centred services that make a real impact. You will be joining a collaborative, mission‑driven environment where your work will directly support improving public services for people who need them most.
Contract Details
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Duration: 12‑month fixed term
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Location: Hybrid: 3 days on‑site, 2 days WFH
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Start Date: ASAP
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Performance Analyst - FTC employer: Olive Jar Digital
Contact Detail:
Olive Jar Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Analyst - FTC
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Olive Jar Digital. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by practising common performance analyst questions. Think about how you can showcase your experience with KPIs and AB testing. We want to see how you can turn data into compelling stories!
✨Tip Number 3
Show off your skills! Bring examples of your work, especially any performance frameworks or data visualisations you've created. This will help us see your analytical prowess in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our mission-driven team at Olive Jar Digital.
We think you need these skills to ace Performance Analyst - FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Performance Analyst role. Highlight your experience with performance analysis, KPI development, and any relevant tools like Power BI. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about improving public services and how your background makes you a great fit for our team. Keep it engaging and personal – we love a good story!
Showcase Your Data Skills: Since this role involves turning data into insights, make sure to include examples of how you've done this in the past. Whether it's through AB testing or using SQL, we want to see your analytical prowess in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Olive Jar Digital
✨Know Your Numbers
As a Performance Analyst, you'll be dealing with KPIs and data analysis. Brush up on your understanding of performance metrics relevant to the role. Be ready to discuss how you've developed or used KPIs in past projects, and think about specific examples where your insights led to tangible improvements.
✨Showcase Your Tools
Familiarity with tools like Power BI and SQL is crucial for this position. Make sure you can talk confidently about your experience with these tools. If possible, prepare a mini-case study or example of how you've used data visualisation to influence decision-making in previous roles.
✨Engage with Stakeholders
Communication is key in this role. Think about how you've successfully engaged with stakeholders in the past. Prepare to share examples of how you've turned complex data into compelling stories that influenced change. This will show your ability to connect with different teams and drive collaboration.
✨Embrace Innovation
Olive Jar Digital values a culture of innovation and continuous improvement. Be prepared to discuss how you've fostered innovation in your previous roles. Share any experiences with AB testing or experimentation, and highlight how these approaches have led to better outcomes in your projects.
