At a Glance
- Tasks: Manage strategic client relationships and oversee service delivery for public sector accounts.
- Company: Join Olive Jar Digital, a fast-growing digital consultancy making a real impact.
- Benefits: Hybrid working, competitive salary up to £60,000, and a collaborative culture.
- Other info: Work with passionate digital specialists in a supportive environment.
- Why this job: Be part of meaningful digital transformation projects that improve public services.
- Qualifications: Experience in managing public sector accounts and strong relationship-building skills.
The predicted salary is between 60000 - 65000 £ per year.
Are you an experienced digital consultancy professional with a proven track record of managing public sector contracts and client relationships? At Olive Jar Digital, we design and deliver innovative digital services that solve complex problems and improve outcomes for users. As one of the UK's fastest-growing digital consultancies, we partner with public sector organisations to deliver meaningful digital transformation. We are seeking an experienced Client Partner to take ownership of our strategic client relationships, contract performance, and service delivery across a portfolio of public sector accounts. This is not a traditional account management role. We are looking for someone who understands the realities of delivering consultancy services into government departments and public sector organisations, has worked agency-side within a digital consultancy, and can confidently manage commercial, contractual, and operational relationships while driving client satisfaction and business growth.
As Client Partner, you will act as the senior relationship owner for a portfolio of public sector clients. You will be responsible for ensuring contractual commitments are delivered, commercial opportunities are maximised, and client relationships continue to grow and strengthen. You will work closely with delivery teams, practice leads, and senior stakeholders to ensure services are delivered effectively, risks are managed proactively, and Olive Jar Digital remains a trusted partner to our clients. The successful candidate will have extensive experience managing government or wider public sector accounts from within a digital consultancy, professional services organisation, or agency environment.
Working Pattern
Hybrid – 3 days per week in our London office (Piccadilly), 2 days remote
Salary
Up to £60,000 depending on experience
Key Responsibilities
- Client Partner
- Own and manage strategic client relationships across a portfolio of public sector accounts.
- Act as the primary commercial and contractual contact for clients.
- Lead contract governance, renewals, extensions, and commercial negotiations.
- Ensure compliance with contractual obligations and service commitments.
- Build trusted relationships with senior stakeholders and procurement teams.
- Identify opportunities for account growth, contract expansion, and additional service offerings.
- Service Delivery Oversight
- Work closely with delivery and leadership teams to ensure successful contract delivery.
- Monitor performance against KPIs, SLAs, and contractual commitments.
- Facilitate governance meetings, service reviews, and reporting activities.
- Manage risks, issues, and escalations to successful resolution.
- Ensure clients receive a consistently high-quality service experience.
- Commercial & Strategic Leadership
- Support revenue retention and growth across existing accounts.
- Drive account planning and long-term client engagement strategies.
- Provide insight into client priorities, procurement opportunities, and market trends.
- Collaborate with internal teams to align service delivery with client objectives.
- Champion continuous improvement across client management and service operations.
Essential Experience
- Significant experience managing public sector client accounts within a digital consultancy, technology consultancy, professional services business, or agency environment.
- Strong understanding of public sector procurement frameworks and contract management.
- Experience working with central government departments, arms-length bodies, local government, or wider public sector organisations.
- Proven ability to manage complex stakeholder relationships at senior levels.
- Experience overseeing service delivery against contractual commitments and KPIs.
- Strong commercial awareness and contract negotiation skills.
- Excellent communication, relationship-building, and influencing abilities.
Desirable
- Experience working within Government Digital Service (GDS) environments.
- Knowledge of agile delivery methodologies.
- Experience managing multidisciplinary digital delivery teams.
- Familiarity with Digital Outcomes and Specialists (DOS), G-Cloud, and other government procurement frameworks.
Why Join Olive Jar Digital?
At Olive Jar Digital, we pride ourselves on building a culture where talented people can do their best work. We collaborate openly, value new ideas, and empower our teams to make a genuine impact. You'll join a growing consultancy delivering meaningful digital transformation projects across the public sector while working alongside experienced digital specialists who are passionate about creating services that make a difference. If you're an experienced consultancy professional who understands how to successfully manage public sector contracts, build lasting client relationships, and drive commercial success, we'd love to hear from you.
Client Partner in London employer: Olive Jar Digital
Olive Jar Digital is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to make a meaningful impact in the public sector. With a hybrid working model based in London, we offer competitive salaries and opportunities for professional growth, ensuring our team members thrive while delivering transformative digital services. Join us to be part of a dynamic consultancy where your expertise in managing public sector contracts will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Client Partner at Olive Jar Digital!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Olive Jar Digital or be willing to refer you for that Client Partner position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Olive Jar Digital who’s on the lookout for their next Client Partner star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Client Partner role at Olive Jar Digital!
We think you need these skills to ace Client Partner in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Olive Jar Digital. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Olive Jar Digital
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Olive Jar Digital. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
